Kimberly Hardison
Delaware,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Patient Advocate
OPOC.us
Worthington, OH
09.2023 - Current
- Assisted with the completion of insurance paperwork for patient coverage.
- Explained policies, procedures and services to patients.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Screened patients for eligibility for state, local and federal assistance programs.
- Collaborated with hospital staff members to ensure quality care was provided at all times.
Store Manager
Uprite Vapor
Columbus, OH
07.2022 - 08.2023
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Undergraduate Student Researcher
The Ohio State University
Marion, OH
01.2019 - 02.2023
- Maintained accurate records of all experimental results obtained during the course of the project.
- Learned multiple lab techniques and employed specific options based on requirements of projects and testing goals.
- Managed project timelines and coordinated research tasks.
- Implemented scientific processes by observing safety protocols.
- Compiled reports summarizing research results into a format suitable for presentation to external partners.
Shift Supervisor
Starbucks
Sunbury, OH
09.2018 - 07.2022
- Assigned tasks to team members based on their strengths and skill sets.
- Supervised and led employees to maintain productivity and customer service levels.
- Educated customers about offerings, promotions and pricing to boost sales.
- Resolved customer complaints and reported issues to senior management.
- Evaluated and performed equipment maintenance to support operational goals.
Education
Associate of Arts - Biology
The Ohio State University
Marion01-2023
High School Diploma -
Rutherford B Hayes High School
Delaware, OH05-2018
Skills
- Trend Tracking
- Verbal and Written Communication
- Caseload Management
- Financial Counseling
Accomplishments
- Honoree of Cum Laude
- Deans List Spring 2019- Spring 2022
- 3.5 GPA
Timeline
Patient Advocate
OPOC.us
09.2023 - Current
Store Manager
Uprite Vapor
07.2022 - 08.2023
Undergraduate Student Researcher
The Ohio State University
01.2019 - 02.2023
Shift Supervisor
Starbucks
09.2018 - 07.2022
Associate of Arts - Biology
The Ohio State University
High School Diploma -
Rutherford B Hayes High School