Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TYSON HARRIS

Torrance

Summary

Driven by a strong work ethic and leadership skills, I am a Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Lead

TopGolf
11.2023 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Dealt with Large Parties and Events
  • Able to deal with any situations that arise during my shift with a cool, level head.

Bay Host

TopGolf
10.2022 - 11.2023

Assisted guests with game demonstrations on how to play and safety rules for Topgolf. Provided excellent service and worked on upselling higher quality items to guests. Went above and beyond to create memorable moments for the people I took care of.

Server

Outback Steakhouse
05.2021 - 09.2022

Work as server, food runner, and breaker, insuring memorable experiences to guests while upselling high-profit items such as appetizers and mixed drinks to enhance sales numbers. Act as server trainer for new employees.

Server

Golden Corral Corporation
01.2019 - 08.2019

Worked hard making sure the guests' needs were met. Refilled drinks, prebussed tables, and took great care of my 10 table section.

Server

Maggiano's Little Italy
04.2018 - 08.2018

Required to be a suggestive seller and anticipate guests' needs.

My goal was to provide a perfect dining experience for the guest, while upselling and raising check averages.

Server

Logan's Roadhouse
11.2017 - 04.2018

Required to be menu knowledgeable, suggest items, run food, clean and bus tables, serve yeast rolls, sweep peanut shells, and maintain a clean section.

Server/Host

Ocharley's Restaurant
01.2017 - 02.2018

Head coordinator of hosting staff, and then server. Worked every job as needed to include host, to-gos, expo, food runner, and server.

Food Runner/Expo

Bonterra Dining And Wine Room
06.2016 - 06.2017

As a fine dining food runner I was required to make the presentation aesthetically pleasing while insuring each item was delivered to the correct guest.

Server/Host

Ocharley's Restaurant
03.2016 - 01.2017

First job after graduating high school. Started off as host, and worked my way to server.

Education

High School Diploma -

Rocky River High School
Mint Hill, NC
02.2016

Skills

  • Hospitality Service Expertise
  • Point of Sale Knowledge
  • Dining area maintenance
  • Beverage preparation
  • Food running
  • Stocking and Replenishing
  • Problem-Solving
  • Guest Engagement
  • Exceptional customer service
  • Strong Work Ethic
  • Leadership

Certification

California Food Handler Certificate

Timeline

Team Lead

TopGolf
11.2023 - Current

Bay Host

TopGolf
10.2022 - 11.2023

Server

Outback Steakhouse
05.2021 - 09.2022

Server

Golden Corral Corporation
01.2019 - 08.2019

Server

Maggiano's Little Italy
04.2018 - 08.2018

Server

Logan's Roadhouse
11.2017 - 04.2018

Server/Host

Ocharley's Restaurant
01.2017 - 02.2018

Food Runner/Expo

Bonterra Dining And Wine Room
06.2016 - 06.2017

Server/Host

Ocharley's Restaurant
03.2016 - 01.2017

High School Diploma -

Rocky River High School
TYSON HARRIS