Kimberly Harvey
Sacramento,CA
Summary
Dedicated college student and light rail operator pursuing a career in law enforcement. Seeking to graduate from the Sacramento Sheriffs Community Academy in October 2024 and contribute to the Sacramento Sheriffs Office.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Light Rail Operator
Sacramento Regional Transit
Sacramento, CA
02.2021 - Current
- Performed daily pre-trip inspections of light rail vehicles to ensure safety and compliance with regulations.
- Operated light rail vehicle in a safe and efficient manner, adhering to all rules and regulations.
- Maintained communication with dispatchers via radio or telephone to report any delays or incidents on the line.
- Recorded data such as time logs, passenger counts, fare collections and incident reports accurately.
- Communicated effectively with fellow operators regarding operational matters during shift changes or transfers of routes at terminals.
- Followed standard operating procedures for starting up and shutting down the light rail vehicle at designated stations along the route.
- Observed traffic laws and operated in accordance with local ordinances.
- Performed train inspections, tests and procedures, completed associated paperwork and identified and documented train equipment defects.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Transit Bus Operator
Sol Transaction
Vallejo, CA
12.2017 - 01.2023
- Enforced passenger rules and regulations while providing courteous service.
- Adhered to all traffic laws, including speed limits, stop signs, and signals.
- Communicated regularly with dispatch personnel via two-way radio systems.
- Managed time effectively by arriving at stops on schedule according to route times.
- Completed daily paperwork, such as logbooks, maintenance reports, and incident reports.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
Activities Assistant
Windsor Vallejo Care Center
Vallejo, CA
03.2015 - 10.2017
- Organized and implemented activities to meet the individual needs of each resident.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Documented progress notes regarding participant's involvement in recreational programming.
- Communicated regularly with family members about their loved ones' progress in recreational programming.
Education
High School Diploma -
Hogan High School
Vallejo, CA05-2007
Associate of Science - Psychology
American River College
Sacramento, CASkills
- Incident Reporting
- Policy Enforcement
- Pre- and post-trip inspections
- Attention to Detail
- Effective Communication
- Decision-Making
- Multitasking
- Excellent Communication
- Problem-solving abilities
Certification
- BLS Certificate
- WPM 37 3min 100% Accuracy
References
References available upon request.
Timeline
Light Rail Operator
Sacramento Regional Transit
02.2021 - Current
Transit Bus Operator
Sol Transaction
12.2017 - 01.2023
Activities Assistant
Windsor Vallejo Care Center
03.2015 - 10.2017
High School Diploma -
Hogan High School
Associate of Science - Psychology
American River College
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