Kimberly Hayes
Summary
Motivated business professional bringing 15 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Familiar with new social trends and technologies to boost business initiatives and reach sales objectives.
Overview
16
16
years of professional experience
Work History
CEO/Business Owner
The Tea Party LLC
10.2015 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning, accounting functions, purchasing to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Administrative Assistant
ImageWorks
04.2012 - 09.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coordinated bookkeeping activities in QuickBooks.
- Edited proposals, project punch lists, transmittals and memorandums for organizational support.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Recorded expenses and maintained accounting records.
- Authored clear and professional business documents.
- Managed accounts payable and receivable for office grossing $500,000 per year.
Field Sales Manager
Vector Marketing
06.2008 - 01.2012
- Secured private information to maintain customer confidence and protect operations.
- Met customers in homes and businesses to discuss and demonstrate products.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Put together sales proposals and contracts.
- Achieved aggressive monthly sales of $15,000 consistently.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Education
Associate of Science - Nursing
West Coast University
North Hollywood, CAAssociate of Arts - Marketing
Orange Coast College
Costa Mesa, CASkills
- Staff, Project, and Account Management
- Process Improvement
- New Business Development
- Issue Resolution
- Public Speaking
- Sales Planning, Strategies, and Development
- Negotiation and Persuasion
- Verbal and Written Communication
- Vendor Relationship Management
- Business Operations
- Digital Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Our deepest fear is not that we are inadequate.
Our deepest fear is that we are powerful beyond measure.
Marianne Williamson
Timeline
CEO/Business Owner
The Tea Party LLC
10.2015 - Current
Administrative Assistant
ImageWorks
04.2012 - 09.2017
Field Sales Manager
Vector Marketing
06.2008 - 01.2012
Associate of Science - Nursing
West Coast University
Associate of Arts - Marketing
Orange Coast College
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