Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Hayes

Calhoun,GA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Owner

Honey Dew Hauling LLC
Calhoun, Georgia
12.2021 - Current
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Updated records of driver locations, delays, and cancellations.
  • Provided timely updates to customers regarding their orders or requests.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Verified driver credentials prior to assigning them a route or task.

Office Manager

Prater Logistics
Calhoun, Georgia
07.2019 - 12.2021
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed trucks to pickups and deliveries.
  • Ensured compliance with government regulations related to freight forwarding activities.
  • Negotiated contracts with carriers for optimal pricing on transportation services.
  • Resolved customer complaints related to shipping issues or delays in transit times.

Restaurant General Manager

Pilot Flying J
Calhoun, USA
05.2014 - 07.2019
  • Oversaw day to day operations of two QSR concepts simultaneously
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth
  • Controlled food cost variance with use of daily, weekly, and monthly inventory counts
  • Ran the #3 ranked food court in the entire company
  • Top sales, and overall profit 3 years in a row

Shift Manager

McDonald's
Calhoun, USA
01.2011 - 05.2014
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as the creation of day-to-day work schedules and assignments
  • Increased overall team efficiency and productivity

Education

High School Diploma -

Gordon Central High School
Calhoun, GA
01.1999

Skills

  • Inventory
  • Mentoring
  • Training
  • Inventory management
  • Team development
  • Schedule Building
  • Strong Leadership Background
  • Business Management
  • Administrative Oversight
  • Profit and loss analysis
  • Human Resource Management
  • Regulatory Compliance
  • Inbound and Outbound Calling
  • Data Entry
  • Product Knowledge
  • Scheduling

Certification

ServSafe

Timeline

Owner

Honey Dew Hauling LLC
12.2021 - Current

Office Manager

Prater Logistics
07.2019 - 12.2021

Restaurant General Manager

Pilot Flying J
05.2014 - 07.2019

Shift Manager

McDonald's
01.2011 - 05.2014

High School Diploma -

Gordon Central High School

Similar Profiles

CREATE PROFILE
Kimberly Hayes