Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Heggy

Auburn,IL

Summary

Proven leader in sales and finance, adept at driving revenue growth and enhancing cash flow management. At BYL, I spearheaded strategies that exceeded sales targets and mentored teams towards peak performance. Skilled in financial software and fostering key client relationships, my approach consistently delivers results, evidenced by a significant increase in customer satisfaction and loyalty. Dedicated Finance and SalesExecutive with 20 years of experience in all areas of fSales/finance and investment management. Hands-on leader with strong business acumen and analytical mindset to identify and correct underachieving trends. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Sales and Finance Executive

BYL
11.2019 - Current
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
  • Exceeded sales targets by effectively managing a diverse portfolio of products and services.
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
  • Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Enhanced company cash flow with diligent accounts receivable management and timely collections.
  • Increased revenue by identifying and implementing cost-saving measures in financial processes.
  • Mentored junior finance staff members, fostering a culture of continuous development within the finance department.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Partnered with non-finance departments to provide support in areas such as pricing strategies, contract negotiations, or other activities impacting the organization''s bottom line.
  • Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
  • Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.

Site Surveyor

BYL
11.2019 - Current
  • Acted as a liaison between design teams and contractors ensuring seamless coordination throughout project phases.
  • Identified potential issues during site visits by proactively communicating with construction teams.
  • Trained and directed assistants to complete professional surveys of different types of properties.

Sales Consultant High Ticket Items

Ridings Corp
02.2009 - 11.2019
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Created detailed sales presentations to communicate product features and market data.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maximized customer retention by resolving issues quickly.
  • Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
  • Provided valuable feedback to company leadership regarding client preferences, helping inform future product development initiatives.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
  • Expanded company reach by establishing new connections with potential clients at industry events and conferences.
  • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
  • Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
  • Increased overall revenue [Number]% from [Type] sales through effective salesmanship and great negotiation skills.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Bachelor of Science - Science Education

MacMurray College
Jacksonville, IL
06.2006

Associate of Science - Health Management And Clinical Assistance

Lincoln Land Community College
Springfield, IL
05.2004

Skills

  • Cash Flow Management
  • Business Forecasting
  • Audit preparation and response
  • Financial Controls
  • Revenue Growth
  • Data inputting
  • Financial reports
  • Credit analysis
  • Pricing strategy
  • Financial Software Proficiency
  • Goal Setting
  • Financial Administration
  • Staff Recruitment and Hiring
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Cash Handling Accuracy
  • Conflict Resolution
  • Store Opening and Closing
  • Client Service
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Strategies
  • POS System Operation
  • Meeting deadlines
  • Merchandising knowledge
  • Upselling
  • Professional Demeanor
  • Retail Store Operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest Relations
  • Sales Training
  • Payment Processing
  • Inventory Tracking
  • Strategic Planning
  • Sales Development
  • Building rapport
  • Inventory Control
  • Policy and Procedure Adherence
  • Order Processing
  • Sales Goals Attainment
  • Point of sale operation
  • Negotiation Tactics
  • Relationship selling
  • Product Promotions
  • Business Development
  • Sales trends
  • Cold-calling
  • Sales Forecasting
  • CRM software proficiency
  • Dispute Mediation
  • Client Account Management
  • Money Transfer Systems
  • Sales Pipeline Management
  • Friendly and Helpful
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Customer Assistance
  • Organization
  • Creative Thinking
  • Goal-Driven
  • Team Leadership
  • Excellent Written and Verbal Communication

Certification

  • Consultant of The Year, BYL - 2 Years in a row

Timeline

Senior Sales and Finance Executive

BYL
11.2019 - Current

Site Surveyor

BYL
11.2019 - Current

Sales Consultant High Ticket Items

Ridings Corp
02.2009 - 11.2019

Bachelor of Science - Science Education

MacMurray College

Associate of Science - Health Management And Clinical Assistance

Lincoln Land Community College
  • Consultant of The Year, BYL - 2 Years in a row
Kimberly Heggy