Kimberly Helvy
BX,NY
Summary
PRA Audit Clerk adept at building strong relationships with audit team members, vendors and customers. Exceptional written and verbal communication skills with a tireless approach to handling routine and complex needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AUDIT CLERK I- PRA REFUNDS
MTA MNR
07.2022 - Current
- Qualified typist of 50 WPM
- Data entry of refunds, claims, chargebacks and PA-61's
- Perform refund calculations, audits, input checks, process return checks from BSC, exception review and scanning.
- Customer service to verify and review information regarding refunds for paper, mobile and e-tickets.
- Full familiarity with Station accounting and procedures, rules governing ticket sales and refunds.
- Supported senior auditors by preparing necessary documentation and maintaining well-organized workpapers throughout the audit process.
- Managed multiple client engagements simultaneously, ensuring timely completion without compromising quality.
Chief Assignment Clerk
M of E
03.2016 - 06.2022
- Handled multiple tasks simultaneously and independently under time constraints
- Central assignment clerk producing the weekly M of E and Operations Bulletin, Workforce of approximately 1400 employees
- Proficiently uses Microsoft Word and Access in communication with field offices, as well as Operation services Car Appearance staff, in the coordination of posting assignments
- Timekeeping
Clerk II
SMO
10.2016 - 02.2017
- Handled all counter and phone inquiries in a courteous and professional manner adhering to MNR-CS Manual
- Recording messages to the public with a clear speaking voice
- Dealt effectively with executives internal and external of Metro-North agency
- Communicated through page net software to call out MERT Teams and management in emergencies.
Timekeeper/ Specialist
Transportation
03.2016 - 10.2016
- Provided information to employees and managers on payroll matters and collective agreement provisions
- Compiled employee time, production, and payroll data from time sheets and other records using Kronos
- Issued and recorded adjustments to pay related to previous errors or retroactive increases
- Assisted General Road Foreman with updating data bases using Excel and archiving sensitive information.
Data Entry Clerk
Training
02.2017 - 03.2016
- Back up for Timekeeping and Budget entry
- Classified material by nature of subject matter and prepared new files as needed
- Organized files and collected data to be entered People Soft and ELM
- Prepared training activity/employee training history reports
- Maintained confidentiality and security in dealing with corporate and personal information
- Validated and processed time slips for payment through People Soft.
Education
HS Diploma -
Edward Reynolds HS
Skills
- Reconciliation
- Financial Planning
- Process Improvement
- Customer Relations
- Reconciling paperwork
- Payroll Processing
- Accounting Principles
Certification
LAST/ NYSTCE
Timeline
AUDIT CLERK I- PRA REFUNDS
MTA MNR
07.2022 - Current
Data Entry Clerk
Training
02.2017 - 03.2016
Clerk II
SMO
10.2016 - 02.2017
Chief Assignment Clerk
M of E
03.2016 - 06.2022
Timekeeper/ Specialist
Transportation
03.2016 - 10.2016
HS Diploma -
Edward Reynolds HS
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