Kimberly Hernandez
Cypress,TX
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Administrative Specialist
Vazquez Auto Glass
Houston, TX
06.2017 - Current
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
- Checked stock to determine inventory levels and maintain office supply products daily.
- Worked with finance department to file receipts and reimbursements.
- Leveraged sales techniques and articulated product values to generate new business.
- Developed and updated cost estimates by documenting relevant information into jobs in internal database.
Insurance Broker
Self-employeed
Houston, TX
09.2011 - 01.2022
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs.
- Promoted client retention through high-quality service and follow through.
- Made appointments with potential clients to discuss products.
- Provided information and answered questions via personal meetings, telephone calls and email.
- Developed life insurance leads to meet monthly sales targets.
- Called or emailed lapsed clients to inquire about continuing needs.
- Drafted quarterly reports for management review.
Education
Engineering (Pre-Engineering)
Lone Star College System
Spring, TXSkills
- Project Planning
- Calendar maintenance and docketing
- Negotiation
- Confidential document control
- Recruiting
- Travel arrangement scheduling
- Customer relations
- Employee training
- Fluent in Spanish
Timeline
Administrative Specialist
Vazquez Auto Glass
06.2017 - Current
Insurance Broker
Self-employeed
09.2011 - 01.2022
Engineering (Pre-Engineering)
Lone Star College System
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