Kimberly Hernandez
Marietta,GA
Overview
3
3
years of professional experience
Work History
Chemical Equipment Repairer
Army National Guard GA
Marietta , GA
11.2023 - Current
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Facilitated optimal efficiency in machinery with thorough cleaning, lubricating and adjustment of components.
- Analyzed machine error messages and diagnostic test results to identify faults.
Cake Decorator
Publix
Marietta
05.2023 - Current
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Customer Service Cashier
Publix
Smyrna, Georgia
08.2021 - 08.2023
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
High School Diploma -
Osborne High School
Marietta, GA05-2023
Skills
- Excellent customer service skills
- Time management
- Quick problem solving
- Adaptability
- Foreign Language skills
- Attention to detail
- Communication and Interpersonal skills
Timeline
Chemical Equipment Repairer
Army National Guard GA
11.2023 - Current
Cake Decorator
Publix
05.2023 - Current
Customer Service Cashier
Publix
08.2021 - 08.2023
High School Diploma -
Osborne High School