Kimberly Hernandez
Calexico,CA
Summary
Dedicated and adaptable student with a proactive attitude and the ability to learn quickly. Strong work ethic and effective working as a team. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Worker
Esparza Enterprises, Inc
Brawley, CA
01.2025 - 01.2025
- Cut, rolled, and stacked coriander.
Assistant
Tu Spacio Spa
Ensenada, B.C
06.2024 - 11.2024
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Nail Artist
Nail Technician Service
Ensenada, B.C
05.2022 - 10.2024
- Met with clients to discuss needs, service preferences and special requests.
- Maintained cleanliness and hygiene standards throughout the salon.
- Provided exceptional customer service by responding promptly to inquiries via phone or email.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Customer Service Representative
Fruit Shop
Gve, Sinaloa
05.2019 - 08.2021
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Associate of Arts - Psychology
Imperial Valley College
Imperial, CA07-2025
High School Diploma -
Calexico High School
Calexico, CA08-2022
Skills
- Team collaboration
- Fast learner
- Punctuality
- Organized
- Clean
- Kind
- Flexibility and adaptability
- Positive and professional
Certification
- Certificate in nail courses
Accomplishments
- In high school I received several awards in the area of Arts.
- high school graduated with an Excellent GPA.
- Actually an excellent college student.
Languages
Spanish
Native/ Bilingual
English
Elementary
Affiliations
- I like sports; Specially basketball.
- In my free time I like to go out for a walk.
- I like to spend time with my family and friends.
References
References available upon request.
Timeline
Field Worker
Esparza Enterprises, Inc
01.2025 - 01.2025
Assistant
Tu Spacio Spa
06.2024 - 11.2024
Nail Artist
Nail Technician Service
05.2022 - 10.2024
Customer Service Representative
Fruit Shop
05.2019 - 08.2021
Associate of Arts - Psychology
Imperial Valley College
High School Diploma -
Calexico High School
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