Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Hibbs

Richmond,VA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

14
14
years of professional experience

Work History

Supervisor

Lowes Home Improvment
03.2010 - 10.2023

Supervisor Roles/Departments

-Millwork

-Paint

-Home Decor

-Electrical

-Plumbing

-Flooring

-Front End

-Cabinets

-Pro Sales

  • Evaluated employee performance, coach and train as needed
  • Customer Service
  • Schedule Employees (up to 50)/staying within budget
  • Cut or add hours as needed
  • Work Inventory/Cycle counts
  • Sell installs and sos
  • Follow up with employee orders
  • Order store supplies
  • Work dash 7 (P and L)
  • P/up and count money/safe
  • Close and open the store
  • Handle customer complaints, resolve issues
  • Handle escalated customer issues
  • Check off deliveries/print the tickets
  • Cover overnight manager shifts
  • Volunteer for Hero Projects
  • Plan and shop for store events

Education

High School Diploma -

Brainerd Senior High School
Brainerd, MN

Skills

-Phone skills/very good communication with customers

-Excel, Word, Power Point etc

-Organized

-Excellent Follow/up

  • Coordinate Supplies
  • Employee Presentations
  • Shrinkage Prevention
  • Performance Motivation
  • Policy Enforcement
  • Complex Problem-Solving
  • Supervising Employees
  • Training and Development
  • Team Assignments

Timeline

Supervisor

Lowes Home Improvment
03.2010 - 10.2023

High School Diploma -

Brainerd Senior High School

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Kimberly Hibbs