Kimberly Hicks
Lawton,OK
Summary
Proficient and caring nursing team member offering over 10 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate professional in healthcare, known for high productivity and efficient task completion. Skilled in patient care coordination, wound care, and medication administration. Excels in communication, empathy, and adaptability, ensuring optimal patient support and team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Comanche County Memorial Hospital
09.2023 - Current
- Provided emotional support to patients dealing with illness or injury related issues.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Collaborated with healthcare team to develop and implement patient care plans.
- Conducted regular rounds to assess the status of assigned patients.
- Collected biological samples from patients and performed routine lab tests to support diagnosis.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Prepared or examined food trays for conformance to prescribed diet.
- Monitored infection control procedures to verify facility-wide health and safety.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Personal Caregiver
Philip Kinslow
07.2022 - 09.2023
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Patient Care Technician, ER
Comanche County Memorial Hospital
02.2019 - 09.2022
- Assembled admissions pages and added new pages to patients' charts.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Collected and transported specimens to prepare for lab testing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Warmly greeted patients and visitors and made each feel welcome.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped patients complete activities of daily living.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Provided physical support to patients through diverse types of mobility assistance.
Bartender
Apache Casino Hotel
02.2018 - 02.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Patient Care Technician
Lawton OK DVA
06.2017 - 02.2018
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Customer Service Representative
City National Bank & Trust
09.2016 - 07.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Certified Nursing Assistant
Comanche County Memorial Hospital
07.2013 - 09.2016
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients to prevent bedsores.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered patient call signals and signal lights to determine patients' needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed patients for any changes in their physical or mental condition.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Distributed drinking water and nourishment to residents.
- Transported patients to treatment units, using wheelchair or stretcher.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
Licensed Practical Nurse - Nursing
Great Plains Technology Center
Lawton, OK07.2023
Skills
- Culturally Competent Care
- Patient Service
- Supporting Daily Living Needs
- Professional Bedside Manner
- Infection Control Standards
- Activities of Daily Living (ADL) Assistance
- OK practical nurse license
- Direct patient care
- Compassionate care
- Medication administration
- HIPAA compliance
- Patient care
- Patient relationship building
- Medication and IV administration
- Patient assessment
- Patient education
- Infection control
- Wound management
- Surgical care
Education
Lawton, OK
Contact
Lawton, OK 73505
Certification
- Oklahoma LPN license # 214633
- NIHSS Certification
Timeline
Licensed Practical Nurse
Comanche County Memorial Hospital
09.2023 - Current
Personal Caregiver
Philip Kinslow
07.2022 - 09.2023
Patient Care Technician, ER
Comanche County Memorial Hospital
02.2019 - 09.2022
Bartender
Apache Casino Hotel
02.2018 - 02.2019
Patient Care Technician
Lawton OK DVA
06.2017 - 02.2018
Customer Service Representative
City National Bank & Trust
09.2016 - 07.2017
Certified Nursing Assistant
Comanche County Memorial Hospital
07.2013 - 09.2016
Licensed Practical Nurse - Nursing
Great Plains Technology Center
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