Summary
Overview
Work History
Education
Skills
Websites
Timeline
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KIMBERLY HIGH

Seaford,Virginia

Summary

Detailed and organized professional with over a year of managerial experience and seven years of experience in assistant/supporting roles. Self-motivated with an inviting personality. Strives for excellence and is a team player.

Overview

11
11
years of professional experience

Work History

Operations Manager

Bull City Talent Group
06.2022 - Current
  • Maintain and update operations to align with company needs and expectations
  • Work directly with the CEO daily
  • Create the operations manual and plans to ensure a smooth day to day operation
  • Facilitate communication between different departments
  • Implement process improvements to optimize workflows for multiple departments
  • Draft, edit, and review documents, contracts, and resumes
  • Complete data entry tasks
  • Work in Microsoft Excel and Word
  • Handle sensitive information.

Legal Assistant

Kirschbaum, Nanney, Keenan & Griffin P.A.
12.2014 - 06.2022
  • Managed legal documentation and correspondence in strict confidence
  • Assisted with accounting procedures and billing
  • Completed data entry tasks
  • Worked in both Microsoft Excel and word for documentation and data entry
  • Drafted, edited, and reviewed documents
  • Conducted research on debtors, including locating assets, employment status, and financial information
  • Investigated legal options for debt recovery, such as garnishment, liens, or asset seizure.

Production Assistant

Wind Blown Jewelry
01.2017 - 01.2020
  • The production assistant's main job is to assist with production of all jewelry and oversee inventory
  • Completed multiple tasks independently with great precision
  • Maintained excellent time management
  • Constructed intricate products that required immense attention to detail
  • Maintained conflict resolution procedures
  • Assisted in creating a more efficient production system.

Barista

Jubala Coffee
02.2013 - 12.2014
  • Brew coffee, espresso, and other specialty drinks according to established recipes and customer preferences
  • Steam milk, foam milk for cappuccinos and lattes, and prepare other drink components
  • Greet customers warmly and take their orders accurately and efficiently
  • Answer customer questions about menu items, ingredients, and brewing methods
  • Ring up orders accurately using a cash register or point-of-sale (POS) system
  • Handle cash transactions, process credit card payments, and provide change to customers
  • Keep the barista station, espresso machine, and serving area clean and organized
  • Wash dishes, utensils, and equipment as needed to ensure cleanliness and hygiene standards are met
  • Monitor inventory levels of coffee beans, syrups, milk, and other supplies
  • Replenish stock as needed and rotate products to ensure freshness
  • Provide friendly, attentive customer service to create a positive experience for guests
  • Handle customer complaints or concerns with professionalism and courtesy
  • Suggest menu items or drink combinations to customers based on their preferences
  • Upsell additional items such as pastries or merchandise
  • Perform routine cleaning tasks such as sweeping, mopping, and wiping down surfaces
  • Perform basic maintenance tasks on coffee machines and equipment
  • Follow proper food handling procedures and safety protocols to prevent contamination and ensure food safety
  • Comply with health and safety regulations, including proper storage and handling of food and beverages
  • Work collaboratively with other staff members to ensure smooth operations and excellent customer service
  • Assist colleagues with tasks as needed to maintain efficiency during busy periods
  • Participate in training sessions to learn about new products, equipment, and brewing techniques

Education

BA Humanities -

College at Southeastern
Wake Forest, NC

BA Christian Studies -

College at Southeastern
Wake Forest, NC

Skills

  • Management Operations
  • Detail Oriented
  • Organization
  • Communication
  • Time Management
  • Critical Thinking
  • Creativity
  • Problem Solving
  • Adaptability
  • Coachable
  • Team Player
  • Positive Attitude
  • Computer Skills
  • Compassionate

Timeline

Operations Manager

Bull City Talent Group
06.2022 - Current

Production Assistant

Wind Blown Jewelry
01.2017 - 01.2020

Legal Assistant

Kirschbaum, Nanney, Keenan & Griffin P.A.
12.2014 - 06.2022

Barista

Jubala Coffee
02.2013 - 12.2014

BA Humanities -

College at Southeastern

BA Christian Studies -

College at Southeastern

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KIMBERLY HIGH