Kimberly Hill
El Dorado,AR
Summary
Floral Designer excelling in artistic flower arranging and customer engagement. Proficient in creating client visions into stunning arrangements, while offering a positive atmosphere. Skilled in color theory and delivery coordination, ensuring exceptional service and satisfaction in every project.
Creative individual with extensive understanding of plants and flowers. Energetic Floral Designer brings complex design ideas to life, working at exceeding client expectations. Specialist in special events such as banquets, weddings and corporate dinners.
Designs and arranges floral displays, bouquets and arrangements aligned with holiday trends and customer requests. Knowledgeable about balloons, candy and gift baskets, as well as corsages, boutonnieres and wrist bouquets.
Overview
14
14
years of professional experience
Work History
Floral Designer
Morgan Florist
02.2021 - Current
- Consulted with customers to discuss special occasion floral designs for funerals, parties and other events.
- Quoted and processed customer orders to meet specifications and various occasions.
- Worked closely with customers to create unique designs for bouquets, wreaths or any other special arrangement.
- Prepared potted plants with moss and bow to fit occasion
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Answered all incoming calls and helped each customer giving them ideas and helping guide them with the vision they might have for a specific design.
- Kept shop tidy, which includes, washing buckets, consolidating flowers in cooler, sweeping floors, making sure the front of the shop is neat and clean, taking trash out, keeping shelves stocked with vases.
Receptionist
McAdams Drafting
04.2017 - 09.2020
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Ran a large laminator and scanner
- Designed T-shirts, Banners, Signs for customers
- Ran a large Format Printer to print off large scale items
Receptionist
El Dorado Printing
04.2012 - 08.2017
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Scheduled office meetings and client appointments for staff teams.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
El Dorado, ARHigh School Diploma -
Strong High School
Strong, AR05-1994
Skills
- Floral shop assistance
- Bouquets design
- Flower storage
- Flower arranging
- Large order fulfillment
- Artistic flower arranging
Timeline
Floral Designer
Morgan Florist
02.2021 - Current
Receptionist
McAdams Drafting
04.2017 - 09.2020
Receptionist
El Dorado Printing
04.2012 - 08.2017
High School Diploma -
High School Diploma -
Strong High School