Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Hines

Pflugerville,TX

Summary

Dynamic Administrative Assistant with a proven track record at Central Texas Spine Institute, excelling in customer service and data entry. Recognized for maintaining confidentiality and implementing efficient filing systems, while effectively addressing client inquiries. Strong problem solver with exceptional time management skills, dedicated to enhancing operational efficiency and client satisfaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Administrative Assistant

Central Texas Spine Institute
02.1999 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Answered questions about eligibility determinations and plan options.
  • Managed approximately 30 incoming calls, emails and faxes per day.

Education

High School Diploma -

Reagan High School
Austin, TX
06-1986

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Customer relations
  • Dedicated team player
  • Verbal communication

Timeline

Administrative Assistant

Central Texas Spine Institute
02.1999 - Current

High School Diploma -

Reagan High School

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