Kimberly Hoeppner
Fort Wayne,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Nursing Unit Manager
Heritage Park
2001 Hobson Road Fort Wayne IN 46845
02.2018 - Current
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Determined and nursed special care cases and arranged professional consultation sessions for patients.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
- Oversaw infection control initiatives within the unit, resulting in decreased hospital-acquired infection rates among patients under our care.
- Improved patient satisfaction scores by actively addressing concerns and implementing necessary improvements.
- Successfully managed challenging situations involving patients or families by employing effective conflict resolution techniques.
- Enhanced patient care by implementing evidence-based practices and protocols in the nursing unit.
- Championed an empathetic approach towards both patients and their families throughout their stay, resulting in positive feedback from patient surveys.
- Streamlined nursing operations for improved efficiency and overall patient satisfaction.
- Upheld strict adherence to patient confidentiality and privacy protocols, ensuring compliance with HIPAA regulations.
- Served as a liaison between nursing staff, administration, and other healthcare professionals to ensure smooth communication and optimal patient outcomes.
- Coordinated multidisciplinary rounds to promote cohesive decision-making regarding individualized patient needs.
- Collaborated with physicians to optimize patient treatment plans, resulting in better health outcomes.
- Reduced medication errors by implementing a thorough double-check system among nursing staff.
- Managed daily nursing unit operations, maintaining high standards of patient safety and quality of care.
- Promoted a culture of continuous improvement by regularly conducting audits and identifying areas for potential enhancement within the unit.
- Developed comprehensive care plans with interdisciplinary team collaboration, ensuring continuity of care for patients.
- Maintained compliance with regulatory requirements through continuous staff education and policy updates.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Formulated and executed individual resident discharge plans before initiating checkout procedures.
Nurse
New Horizons HHS
621 Broadway Street New Haven IN 46774
06.2007 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Evaluated charting procedures for adherence to best practices.
Education
Associate of Science - Nursing
Brown Mackie
Fort Wayne IN 05.2005
High School Diploma -
Carroll High School
Fort Wayne 05.1992
Skills
- Clinical Leadership
- Compassionate Care
- Clinical Documentation
- Quality Improvement
- Critical Thinking
- Patient Safety
- Decision-Making
- Patient Education
- Training and mentoring
- Patient education and counseling
- Employee Supervision
- Medication Dispensing
- HIPAA Guidelines
- CPR/AED
- Problem Identification
- Patient Advocacy
- Multidisciplinary team collaboration
- Staff Supervision
- Medical clinical procedures
- Drug Inventory Management
- Patient Relations
- Data Analysis
- Records Management
- Records Maintenance
- Inventory and restocking
- Facility Oversight
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Codes Compliance
- Emergency Readiness
- Immunizations
Timeline
Nursing Unit Manager
Heritage Park
02.2018 - Current
Nurse
New Horizons HHS
06.2007 - Current
Associate of Science - Nursing
Brown Mackie
High School Diploma -
Carroll High School
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