Kimberly Holly
Corvallis,OR
Summary
Organized, motivated individual seeking permanent, full time position as Customer Service Representative and/or front office personnel. Able to work independently, highly effective in customer interaction and satisfaction. Ability to see and resolve issues given knowledge of the industry.
Overview
33
33
years of professional experience
Work History
Office Administrator
G. Christianson Construction
Corvallis, OR
06.2021 - 05.2023
- Support for Superintendents and Designers
- Accounting support
- HR support
- Inbound and outbound mail
- Intake all leads and process accordingly
- Maintain office equipment and supplies
- Travel arrangements for individuals and groups.
Estimator Assistant & Customer Service Representative
Main Auto Body
Corvallis, OR
01.2016 - 05.2021
- Assist Estimators with all aspects, largely including customer service.
Customer Service Representative/Secretary
Raymond James
Corvallis, OR
02.2015 - 09.2015
- Filing legal, financial documents, tracking clients financial records, greeting customers and general office manager tasks.
Travel Coordinator
NIRSA Headquarters
Corvallis, OR
01.2013 - 02.2015
- Research and secure travel arrangements for individuals and large groups
- Coordinate all travel details within and between groups
- Report travel arrangements to department heads.
Office Assistant
NIRSA Headquarters
Corvallis, OR
01.2012 - 02.2015
- Operation of multiline phone system for staff of approximately 30
- Inbound and outbound mail responsibilities, including mass mailings
- Maintain office equipment and supplies
- Manage two Conference Room calendars
- Assisting various departments within the NIRSA National Headquarters.
Support for Executive Secretary
Barenbrug
Tangent, OR
12.2010 - 12.2011
- First point of contact using a multiline phone system for staff of approximately 40
- Inbound and outbound mail responsibilities
- Maintain office equipment and supplies
- Support for Executive Secretary
- Travel arrangements for individuals and groups
- Company cook for approximately 40 people per day.
Business and Leisure Travel Consultant
Teel's Travel Planners
Corvallis, OR
07.1999 - 10.2000
- Coordinating air travel, lodging, cruises and vacation packages, both business and personal
- Primary coordinator and guide for large group travel to Oregon State football games, including Washington, California, Nevada and Hawaii.
Travel Agent
Pathfinder Travel
Corvallis, OR
06.1994 - 06.1997
- Coordinating air travel, lodging, cruises and vacation packages.
Office Assistant
Allann Brothers Coffee Company, Inc
Corvallis, OR
06.1990 - 06.1994
- Personal Secretary to Owner/President
- Accounts payable support
- Customer service, receiving and processing product invoices, data entry and sales assistant.
Skills
- Office Management
- Calendar Management
- Personal Assistant Experience
- Event Planning
- Microsoft Outlook
- Events Management
- Office Administration
- Data Entry
- Microsoft Excel
- Clerical Experience
- Typing
- Travel Coordination
- Word Processing
- Scheduling
- Event Coordination
- Telephone Reception
- Database Entry
- Operations Management
- Document Scanning
- File Maintenance
- Mail Handling
- Administrative Support
- Meeting Coordination
- Report Preparation
- Office Supply Management
- Event and Meeting Planning
- Customer Relationship Management (CRM)
- Scanning and Copying
- [Software] Expertise
- Business Correspondence
- Supply Inventory
- File Organization
- Schedule and Calendar Management
- Planning Events
Personal Information
Title: Office Manager and Customer Services Representative
Languages
English, Expert
Timeline
Office Administrator
G. Christianson Construction
06.2021 - 05.2023
Estimator Assistant & Customer Service Representative
Main Auto Body
01.2016 - 05.2021
Customer Service Representative/Secretary
Raymond James
02.2015 - 09.2015
Travel Coordinator
NIRSA Headquarters
01.2013 - 02.2015
Office Assistant
NIRSA Headquarters
01.2012 - 02.2015
Support for Executive Secretary
Barenbrug
12.2010 - 12.2011
Business and Leisure Travel Consultant
Teel's Travel Planners
07.1999 - 10.2000
Travel Agent
Pathfinder Travel
06.1994 - 06.1997
Office Assistant
Allann Brothers Coffee Company, Inc
06.1990 - 06.1994
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