Kimberly Hood
Kansas City,MO
Summary
Highly productive Director with over 5 plus years of experience and team leadership in the restaurant industry. Background includes sales, management, customer service, staff training, recruiting and orienting. Uphold quality service and hospitality. Highly dedicated to career growth hard working professional with daily planning an excellent orientation experience. Authorized to work in the US for any employer
Overview
21
21
years of professional experience
Work History
Assistant Director Dining, Springs Senior
Tiffany, Living Rehabilitation Center
12.2021 - 01.2023
- Direct food service operations within the community, including all food preparation, dining room operations and dining delivery services
- Oversee all day-to-day operations of the dining services department to include meal planning, purchasing, receiving, manage inventories, food production, ensuring effective cost controls, vendor service and quality
- Hire, train and manage all supervisory staff for the kitchen, dining room, catering and delivery services; ensure supervisors maintain a safe and sanitary environment
- Consults with chefs and cooks to develop and maintain pleasing and nutritious menus
- Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents
- Ensures preferences are incorporated into the menu and events
- Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation, and delivery of meals
- Develops department budget including purchasing and staffing expenditures
- Approves food orders from the company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste
- Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.
Restaurant Manager
Village shalom
04.2021 - 12.2021
- Communicating with staff on day-to-day production, events, workflow and procedures
- Ensuring preparing and maintaining proper protocols in procedures of staff members
- Accomplishing financial objectives and budgeting prices on food and liquor for dining and catering events
- Coordinating and maintaining front and back of house operations of ensuring supervision of serving staff, responding to resident and executive director concerns, and maintaining standards of quality service and safety
- Creating and maintaining scheduling for front and back of the house and in putting to payroll
- Responsible for all food and beverage purchases for restaurant as well as maintenance for food trucks.
Sous Chef
Village Shalom
11.2019 - 04.2021
- Day to day supervision of food preparation and quality
- Preparing caterings and special events
- Double weekly ordering and inventory
- Ensuring work flow of employees, creating daily morning meetings with staff going over daily events, production, daily and weekly sanitation
- Budgeting food production and waste
- Organization of food and product storage.
Diet Coordinator
Menorah Medical Center
04.2019 - 09.2019
- Ensures daily tasks are assigned & provides authority to complete
- Demonstrates understanding of work for all positions supervised
- Trains and retrains staff & provides structured feedback
- Navigate through dietary programing to guide patients in their dietary restrictions
- Interact with patients to improve satisfaction
- Log patient allergies, supplements, and extra dietary needs/restrictions
- Ensures accuracy on tray lines
- Communicates with nursing & dietitians regarding patient meals & updates
Team Lead
Saint Luke's Health System
03.2016 - 04.2019
- Creating recipes and new menus
- Ordering and selecting products
- Pricing restaurant and catering menus
- Codes bills and enter data for food costs
- Trains staff to ensure correct food preparations and sanitation
Cook
Saint Luke's South
12.2014 - 03.2016
Assistant
Keepin' it Clean
03.2013 - 10.2014
Server/Bartender
Brew Top Rub and Patio
01.2011 - 01.2012
Shift Manager
Paddy O'Quigley's
06.2008 - 10.2011
Bakery Associate
Price Chopper
03.2005 - 04.2007
Pastry Chef
Kansas City Royals Stadium Club
03.2002 - 03.2007
Education
High School Diploma -
Raytown High School
Skills
- Restaurant management
- Restaurant experience
- Supervising experience
- Google Drive
- Strategic Planning
- Training and Development
- Staff Management
- Financial Management
- Team Operations
- Dietary Needs
- Performance Tracking and Evaluations
- Scheduling and Coordination
Timeline
Assistant Director Dining, Springs Senior
Tiffany, Living Rehabilitation Center
12.2021 - 01.2023
Restaurant Manager
Village shalom
04.2021 - 12.2021
Sous Chef
Village Shalom
11.2019 - 04.2021
Diet Coordinator
Menorah Medical Center
04.2019 - 09.2019
Team Lead
Saint Luke's Health System
03.2016 - 04.2019
Cook
Saint Luke's South
12.2014 - 03.2016
Assistant
Keepin' it Clean
03.2013 - 10.2014
Server/Bartender
Brew Top Rub and Patio
01.2011 - 01.2012
Shift Manager
Paddy O'Quigley's
06.2008 - 10.2011
Bakery Associate
Price Chopper
03.2005 - 04.2007
Pastry Chef
Kansas City Royals Stadium Club
03.2002 - 03.2007
High School Diploma -
Raytown High School
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