Kimberly Hooton
Austin,TX
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
27
27
years of professional experience
Work History
Key Account Manager
Quality Bakery Products
09.2004 - 11.2023
- Achieved $50,000 1st year and grew sales revenue to $7.7 million in 2022.
- Focused on Key Accounts to grow & maintain relationships to ensure satisfaction and loyalty.
- Analyzed customer data to identify opportunities for growth and improvement.
- Used platforms like Workday Strategic Sourcing to work on and create bids for the largest grocery store chain in Texas.
- Used Foundry True Commerce to retrieve/invoice PO’s.
- Worked directly with Purchasing Managers, Buyers of Key Accounts & Brokers.
- Attended trade shows presenting current and new products.
- Monitored and analyzed competitor activities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Quoted prices, credit terms and other bid specifications.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Supported sales and reporting for large and medium-sized accounts.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Informed customers of promotions to increase sales productivity and volume.
Professional Restaurant Service
El Arroyo Restaurant
01.2002 - 01.2004
- Worked as professional server at a successful Mexican restaurant
- Prepared the restaurant for service, met and assisted customers with food orders, and promoted good relations with the community
- Assisted in training new employees on restaurant processes and procedures
- Worked with local radio stations to promote the restaurant to the wider community
- Interfaced with customers, vendors, and restaurant business professionals.
Independent Distributor
AdvoCare International
01.2000 - 01.2004
- Operated a successful business reselling and distributing nutritional supplements to athletes in the National Football League, colleges, and high schools
- Consulted with strength and conditioning coaches to determine proper supplement regimen for athletes
- Designed and produced nutritional programs and timelines for the athletes using the AdvoCare products
- Delivered seminars and provided sales collateral to train users of the products
- Managed business accounts, including commissions, debits, expenditures, and reporting
- The business required interface with professionals that include: professional, collegiate, and high school athletes; and, AdvoCare business professionals.
Special Events Coordinator
The !dea House
01.2001 - 12.2001
- Coordinated special events for a company specializing in planning and hosting business events designed to attract product vendors, buyers, and the public
- Wrote and designed direct mail used to promote the Fiery Foods Show, an annual event that attracted over 8,000 participants, including gourmet and specialty food vendors, buyers, and customers
- Coordinated product introductions, business promotional activities, and product display and merchandising
- Designed and created a database used to generate vendor and sponsor mailing lists
- Position required negotiation with trade show management, vendors, and buyers.
Professional Restaurant Service
Coppertank Brewing Company
01.1998 - 01.2000
- Worked as professional server and bartender at a successful brewery and restaurant
- Coordinated events and hosted Fortune 500 companies for business meetings and parties
- Managed waitperson account, including account closing
- Stocked and maintained inventory of promotional products
- Actively worked to promote the restaurant to the wider community
- Interface with customers, vendors, and restaurant business professionals.
Intern
Brinker International
01.1997 - 05.1997
- Interned at the corporate headquarters for one of the largest casual dining chains
- Observed and participated in corporate business activities, including business communication, data transcription, and office efficiency.
Education
B.A. Business Administration -
University of Texas, Austin
Skills
- Business Management
- Marketing and Sales
- Marketing Program Development
- Consulting
- Budget Management
- Conference Planning and Coordination
- Computer/application skills
- Organizational skills
- Vendor Relationship Management
- Client Relationship Development
- Sales Expertise
Timeline
Key Account Manager
Quality Bakery Products
09.2004 - 11.2023
Professional Restaurant Service
El Arroyo Restaurant
01.2002 - 01.2004
Special Events Coordinator
The !dea House
01.2001 - 12.2001
Independent Distributor
AdvoCare International
01.2000 - 01.2004
Professional Restaurant Service
Coppertank Brewing Company
01.1998 - 01.2000
Intern
Brinker International
01.1997 - 05.1997
B.A. Business Administration -
University of Texas, Austin
Memberships And Achievements
University of Texas, Membership Education Vice President, Alpha Delta Pi National Sorority, 1999-2000, Created special events for 50-100 people, including activities and travel arrangements.
Memberships And Achievements
University of Texas, Membership Education Vice President, Alpha Delta Pi National Sorority, 1999-2000, Created special events for 50-100 people, including activities and travel arrangements.
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