Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Horner

Port Orchard,USA

Summary

HR professional with over 26 years of experience in benefits administration and employee engagement at SUBWAY NW, INC. Proven track record in leading hiring initiatives, managing payroll processing, and enhancing company culture. Skilled in employee relations, organizational structuring, and policy development, with a strong focus on legal compliance. Recognized for exceptional problem-solving abilities and building rapport across all organizational levels.

Overview

18
18
years of professional experience

Work History

HR Manager

Nwestco, LLC
Kalispel, MT
06.2022 - 10.2023
  • Conducted recruitment process for new hires, including job postings, interviews and background checks
  • Managed performance reviews, disciplinary actions and salary negotiations
  • Provided guidance on labor law regulations to ensure compliance with applicable laws
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data
  • Monitored attendance records and leave requests for accuracy and completeness
  • Developed processes for onboarding new hires into the organization's culture
  • Responded promptly to employee inquiries about policies or procedures
  • Ensured compliance with all state and federal employment laws including wage and hour regulations
  • Drafted job descriptions based on current roles within the organization
  • Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends
  • Communicated with supervisors to plan and review employee evaluations
  • Created and updated personnel files by entering information in HRIS
  • Administered employee benefits and led open enrollment process, informing and coaching employees
  • Coordinated workers' compensation insurance and managed claims
  • Proactively identified and solved complex HR problems that impacted operations management and business direction
  • Oversaw and monitored retirement program and enrollment
  • Handled sensitive employee and company information with highest level of confidentiality and discretion
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives
  • Encouraged open communications, promoting positive and pro-employee work environment
  • Managed full-cycle human resource operational activities to maximize HR employee performance
  • Provided HR consultation services to leadership and department heads
  • Assisted in employee recruitment, hiring and interview processes
  • Scheduled meetings with employees to address concerns and grievances
  • Organized employee directories and updated individual contact information
  • Scheduled random drug testing for employees to diminish regularity risks
  • Developed and implemented HR strategies to improve employee engagement and retention
  • Assisted in the development of policies related to human resources management
  • Reviewed applications for positions within the company according to pre-determined criteria
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus
  • Recruited applicants for vacancies to fill open positions with qualified staff
  • Negotiated agreements and maintained contact with insurance brokers and carriers
  • Held exit interviews and documented information discussed with employees
  • Recruited new employees and built relationships, driving visibility
  • Used data and analytics to improve company processes for recruitment, selection and onboarding
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation

HR Director

SUBWAY NW, INC.
Bothell, Wa
04.2006 - 09.2020
  • Weekly Payroll for 213 plus employees, she has knowledge and expert experience with the payroll systems, ADP as well as Paychex
  • Enforced, filled out and submitted all Child Support, Unemployment, Government, and all Creditor Garnishments
  • Unemployment claims, which included filing out accuracy of forms, including all important documentation, representing us in court proceedings, all and any direct communication with ESD
  • DBIDS Military Base program that assigns badges for our locations on the Navy Base, which included direct communication and organization for our employees and vendors approval badges for entry
  • All hiring, Terminations, and Separations
  • All L&I as well as Workers Comp claims/communication
  • Kept all Health cards for each and every employee up to date on a daily basis
  • Took care of our 23 stores on Store License renewals, with Brown & Brown Insurance & CNA Insurance companies, as well as compliance certificates for each location
  • Weekly reporting and financial breakdowns of each stores AUV's
  • 8850Tax Credit, this tax credit provided $11,500.00 per employee tax break for end of the year reconciliations
  • Developed our New Hire Packet, and meticulously kept up to date all legal forms such as W4, 19's
  • Created, implemented, and maintained a performance management system for all employees
  • Conducted employee orientation programs to introduce new hires to company policies and procedures
  • Coordinated recruitment efforts with hiring managers to fill vacant positions
  • Advised senior management on labor relations issues such as collective bargaining agreements and contract negotiations
  • Provided guidance on employee benefits plan design, administration, compliance, and communication
  • Reviewed job descriptions for accuracy and relevance to ensure legal compliance
  • Researched applicable employment laws and regulations to ensure best practices were followed in areas such as wage and hour law, equal opportunity employment, harassment prevention
  • Managed payroll processing activities including timesheets, garnishments, tax withholding calculations
  • Maintained personnel records according to federal and state guidelines while ensuring confidentiality of information
  • Facilitated employee dispute resolution processes by providing mediation services when necessary
  • Assisted with workers' compensation claims investigations by gathering evidence related to incidents or injuries reported by employees
  • Identified opportunities for process improvement within the HR department based on feedback from internal stakeholders
  • Worked with department managers to assess needs
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization
  • Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement
  • Supervised HR Department employees by directing activities and monitoring performance
  • Complied with local, state and federal laws and established organizational standards
  • Devised training programs for new and existing employees
  • Designed employee performance evaluation process and merit program

Education

Leadership, Ethics & Corporate Accountability -

Harvard Business School
03.2024

HR Management and Analytics -

Wharton Business School
Penn, PA
12.2023

Bachelor in Project Management & Administration - Public Administration

ITT Technical Institute
Everett, WA
09-2000

High School Diploma - Additional Coursework in Business

Granite Falls High School
Granite Falls, WA
06.1996

Skills

  • Benefits Administration
  • Recruitment and Staffing
  • Workers' Compensation
  • Employee Evaluations
  • HRIS Software
  • Payroll
  • Company Policies
  • Insurance Negotiation and Agreements
  • Payroll Oversight
  • Retirement Programs
  • Employee Retention
  • New Employee Orientation
  • Employee Benefits Management
  • Staffing and Recruitment
  • Performance Management
  • Recordkeeping
  • Corrective Action Planning
  • Labor Relations
  • Employee Relations
  • Organizational Development
  • Leadership Development
  • Dispute Mediation
  • Employee Engagement
  • Staff Management
  • Policy Enforcement
  • Performance Assessment
  • Payroll Administration
  • Legal Compliance
  • Risk Management
  • Recruitment
  • Employee Onboarding
  • Labor Negotiations
  • Compensation and Benefits
  • Human Resources Operations
  • Recruitment and Hiring
  • Team Building
  • Records Management
  • Staffing and Recruiting Professional
  • Regulatory Compliance
  • Compliance
  • Training and Mentoring
  • Microsoft Office Proficiency
  • Benefits Programs
  • Microsoft Office and DocuSign
  • Employee Support
  • Recruitment Oversight
  • Payroll Coordination
  • Recruitment Strategies
  • Interviewing Techniques
  • Background Checks
  • Onboarding and Orientation
  • Talent Acquisition

References

  • Ken Dematteis, VP-Treasurer, SUBWAY NW, INC.
  • Roy Woolsey, President & CEO, SUBWAY NW, INC.
  • Sherry Tiller, Payroll Administrator, NWESTCO, LLC

Timeline

HR Manager

Nwestco, LLC
06.2022 - 10.2023

HR Director

SUBWAY NW, INC.
04.2006 - 09.2020

Leadership, Ethics & Corporate Accountability -

Harvard Business School

HR Management and Analytics -

Wharton Business School

Bachelor in Project Management & Administration - Public Administration

ITT Technical Institute

High School Diploma - Additional Coursework in Business

Granite Falls High School

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