Summary
Overview
Work History
Education
Skills
Technical Proficiencies
Timeline
Generic

Kimberly Howlett

Houston

Summary

Business Administration graduate with experience in operations, tax preparation, and team collaboration. Seeking an entry-level position to apply my problem-solving, communication, and organizational skills in support of the organization’s goals, while gaining valuable experience in a dynamic work environment.

Overview

5
5
years of professional experience

Work History

Vendor Returns Process Guide (PG)

AMAZON INC.
11.2023 - Current
  • Assign and manage daily tasks for a team of associates, ensuring the smooth execution of all vendors returns activities, maintaining a high level of productivity and accuracy, resulting in a 20% improvement in workflow efficiency
  • Developed and implemented liquidation strategies for unsellable or returned products, maximizing cost recovery by 15% through third-party vendors and disposal processes
  • Coordinated donation programs for returned goods suitable for charitable redistribution, contributing to a 10% increase in community engagement and supporting Amazon’s sustainability initiatives
  • Drove recycling efforts for returned inventory, ensuring environmentally responsible disposal of damaged or expired products, reducing waste by 18%
  • Streamlined returns process using multi-slam techniques, reducing cycle times by 30% and optimizing warehouse workflows
  • Addressed and resolved vendor or operational issues, improving the overall returns process and increasing customer satisfaction by 25%
  • Oversaw LTL (Less Than Truckload) logistics for returns, consolidating smaller shipments to reduce transportation costs by 12% and improve efficiency
  • Prepared and distributed end-of-shift reports, summarizing key metrics, unresolved issues, and inventory status, ensuring smooth transitions between shifts and ongoing process improvements

Personal Tax Preparation

01.2020 - Current
  • Filed personal income tax returns for clients, ensuring compliance with IRS regulations and maximizing returns
  • Helped in navigating tax deductions and credits to minimize liabilities, resulting in an average return increase of 12%
  • Used TurboTax and H&R Block software to prepare tax returns accurately and on time
  • Provided tax planning advice and guidance on tax-related matters, demonstrating a strong understanding of federal and state tax codes

Fulfillment Associate

Amazon Inc.
03.2020 - 11.2023
  • Kept zero incident record by adhering to safe lifting and scanning protocols, ensuring a 100% safety compliance rate
  • Increased throughput by 65% through optimized packaging and order placement
  • Ensured equipment stability and adherence to security protocols, supporting GTDR truck operations, contributing to a 20% reduction in equipment-related downtime

Education

Bachelor of Science - Business Administration (Concentration in Accounting)

Southern New Hampshire University
03.2024

Associate of Applied Science - Accounting

Southern New Hampshire University
08.2021

Skills

  • Invoicing
  • Financial Statements
  • Cash Book
  • Trial Balance
  • Federal Taxation
  • Cost Accounting
  • TurboTax
  • H&R Block
  • QuickBooks
  • SAP
  • Word
  • Excel (Advanced)
  • PowerPoint
  • Outlook
  • Verbal & Written Communication
  • Team Collaboration

Technical Proficiencies

Invoicing, Financial Statements, Cash Book, Trial Balance, Federal Taxation, Cost Accounting, TurboTax, H&R Block, QuickBooks, SAP, Word, Excel (Advanced), PowerPoint, Outlook, Verbal & Written Communication, Team Collaboration

Timeline

Vendor Returns Process Guide (PG)

AMAZON INC.
11.2023 - Current

Fulfillment Associate

Amazon Inc.
03.2020 - 11.2023

Personal Tax Preparation

01.2020 - Current

Associate of Applied Science - Accounting

Southern New Hampshire University

Bachelor of Science - Business Administration (Concentration in Accounting)

Southern New Hampshire University
Kimberly Howlett