Kimberly Hunt
Scottsdale,AZ
Summary
HR Generalist with 7 years of experience in employee relations, recruitment, onboarding, unemployment, and benefits administration. Expert in developing DEI programs and managing payroll processes, focusing on enhancing team performance and ensuring compliance with HR and safety standards. Adept at providing strategic HR support and knowledgeable in state labor laws across multiple states. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
7
7
years of professional experience
Work History
HR GENERALIST
AIMS Companies Inc.
01.2022 - Current
- Responsible for the daily administrative and HR duties of the organization
- Duties range from assisting with recruitment and record maintenance, assisting with payroll processing, providing support to all employees, and managing emails that go to the HR inbox
- Completed verification of employment, pre-employment drug screens and background checks, unemployment claims, and court ordered child support and benefits orders
- Researched, developed, and implemented Learning Management System for HR and Safety Compliance Training
- Created and implemented DEI program including goals, metrics, and KPI’s
- Assisted in the recruitment process by conducting initial screenings and scheduling interviews
- Provided support to employees regarding benefits and other HR-related inquiries
- First point of contact for employee questions and requests regarding benefits, time off, and other HR issues
- Liaised with managers to provide expert advice on employee relations issues
- Assisted with recruitment activities such as posting jobs on Paycom and conducting phone screens
- Involved in the transition from Paycom to UKG and the integration of a new HRIS system
HR ASSISTANT
SitePro Solutions Inc.
09.2019 - 01.2022
- Assisted with the recruitment process by conducting phone screens, scheduling interviews, and maintaining communication with candidates
- Duties range from assisting with recruitment and time and attendance maintenance for payroll processing as well as providing support to all employees for the temporary staffing agency
- Collect employee feedback from temporary employees by calling up to 50 employees a day to discover and address any issues or concerns
- Process time and attendance records and verify weekly payroll of 500 temporary employees, including securing approval for all time worked and matching timesheets to PO’s
- To avoid any interruptions in pay, verified employee addresses prior to mailing live checks and signed people up for direct deposit
- Conducted initial phone screens for candidates
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
TRAINER/TEAM LEADER
Concentrix Inc.
09.2017 - 09.2018
- Trained new employees in the company's products and services and monitored trainees' progress and provided feedback
- Responsible for a team of five customer service representatives
- Oversaw their daily work, made sure they were meeting their targets, and offered support when needed
- Handled escalated customer complaints and feedback and taught customer service representatives how to handle difficult customer situations
- Trained customer service representatives on how to handle customer inquiries and complaints
- Monitored team performance against customer service KPIs
- Assessed customer service representatives on their performance
- Provided feedback and coaching to team members
- Created reports detailing team performance and customer satisfaction levels
- Developed and implemented strategies to improve team performance and customer satisfaction.
Education
Business Administration -
Mesa Community College
Mesa, Arizona06.2025
Skills
- HR policies and procedures
- Onboarding and Orientation
- Benefits Administration
- Talent Acquisition
- Payroll Administration
- Employee Relations Management
- Background Checks
- Employment law compliance
- Internal Communications
- Employee Retention
- Labor Relations
- Training and mentoring
- Training development
- Microsoft Office Suite
- Confidential Document Control
- Data Evaluation
- Pre-Employment Screening
- Staff Management
- Employee Surveys
- Recruiting
- Employee Onboarding
- Talent management
- Candidate Sourcing
- Personnel Recruitment
- Risk Management
- Cost Reductions
- Employment law
- Documentation and Recordkeeping
- Microsoft Office
- Human Resources Management Systems
- Policy Development
- Employee Investigations
- New Hire Orientation
- Employment Recordkeeping
Timeline
HR GENERALIST
AIMS Companies Inc.
01.2022 - Current
HR ASSISTANT
SitePro Solutions Inc.
09.2019 - 01.2022
TRAINER/TEAM LEADER
Concentrix Inc.
09.2017 - 09.2018
Business Administration -
Mesa Community College
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