Kimberly Ibbitson
Minnetonka,MN
Summary
Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills.
Overview
16
16
years of professional experience
Work History
Towing Dispatcher
Bobby and Steves Auto World
09.2022 - Current
- Dispatch trucks to calls
- Communicate with customers to set up tows
- Answer multi-line phone
- Use 2-way radio to communicate with drivers
- Call Customers on to update ETAs
- Work under time constraints and prioritize calls
Medical Receptionist
Park Nicollet
06.2021 - 08.2022
- Checking patients in for Urgent Care, verifying insurance, collecting copays, answering multi-line phone line
Medical Assistant
Interim Health Care
10.2020 - 06.2021
- I worked on the Endoscopy floor in the 6500 building, at Brookdale Clinic rooming patients, at Tria in Bloomington in the Warehouse, and in December 2020 moved to the Covid-19 Vaccination Clinic in the Methodist Hospital
Program Assistant
Mount Olivet Rolling Acres
02.2020 - 10.2020
- Direct cares to clients including outings, assisting with caring out the care plans with in the Adult Day services, assist with personal cares, assist with playing games that are planned out, transporting to and from Adult Day Services
Assistant Teacher
LadyBug Child Care
09.2019 - 02.2020
- Executing lesson plans, providing a safe learning environment, redirecting Children when needed, Set up and Clean up after activities and meal times
Certified Nursing Assistant
Chaska Heights Senior Living
02.2019 - 03.2019
- Assisted residents with personal cares and treatments, assisted with toileting, bathing and dressing, Used mechanical lifts, hoyers, and transfer belt to assist in transferring residents safely when need be, assist residents in walking programs. Helped residents maintain dignity regardless of their physical limitations.
Receptionist
Casper’s Chiropractic Center, Hutchinson, Mn
02.2018 - 08.2018
- Greeting clients, schedule client appointments, processing payments for services provided, filing appointment cards, updating and maintaining client files, managing multiple phone lines.
Job Trainer 1
Adult Training and Habilitation Center, Hutchinson, Mn
02.2017 - 02.2018
- Assist clients in setting up for daily work and make sure they have the tools they need to carry out that job
- File paperwork given by Program Managers in the appropriate area
- Documenting consumers goals and achievements
- Provide encouragement and support
Residential Coordinator
Aveyron Homes Inc., Hutchinson, MN
06.2015 - 02.2018
- Document the activities and treatments done for all clients
- Assist with personal cares and treatments
Personal Care Assistant
Julie's Helping Hands Inc, Buffalo Lake, MN
07.2008 - 06.2017
- Brought clients on outings, to doctor appointment; scheduled their next appointments
- Documented all activities and treatments done with clients
- Got all necessary paperwork for appointments and filed them away after appointments
- Was a companion to some clients
Resident Assistant
Ecumen Oaks & Pines
11.2015 - 12.2016
- Passing medications
- Getting necessary documentation together for Emergency Room Visits, Doctor's appointments, etc
- Getting residents what they need in a timely manner
- Documenting on all activities, treatments, nurse notified of changes in status of a client
Program Counselor
Dungarvin Group Home, Hutchinson
07.2013 - 08.2014
- Brought clients on outings
- Brought clients to doctor appointment and scheduled their next appointments
- Documented all activities and treatments done with clients
- Got all necessary paperwork for appointments and filed them away after appointments
Dietary Aide & Resident Assistant
Presbyterian Homes and Services, Hutchinson, MN
12.2011 - 10.2013
- As a Dietary Aide I Cooked and served my residents food, snacks, beverages
- I cleaned up after each meal and set it up for the next meal
- As a Resident Assistant I assisted the residents with toileting, bathing, all personal cares and treatments, leading activities
Education
CNA -
Ridgewater College
Hutchinson, MN11.2011
Skills
- Healthcare
- Paperwork management
- Appointment scheduling
- Dispatch Coordination
- Driver communication
- Personal care assistance
- Medication administration
- Customer Relations
References
- Tina Korsunsky, 763-227-5912, Previous Team Lead/Co-worker
- Chelsea Thein, 763-496-7937, Friend/co-worker at Park Nicollet
- Heather Lestmoe, 612-202-2309, Friend
- Nicole Johnson, 612-719-3052, Friend
Timeline
Towing Dispatcher
Bobby and Steves Auto World
09.2022 - Current
Medical Receptionist
Park Nicollet
06.2021 - 08.2022
Medical Assistant
Interim Health Care
10.2020 - 06.2021
Program Assistant
Mount Olivet Rolling Acres
02.2020 - 10.2020
Assistant Teacher
LadyBug Child Care
09.2019 - 02.2020
Certified Nursing Assistant
Chaska Heights Senior Living
02.2019 - 03.2019
Receptionist
Casper’s Chiropractic Center, Hutchinson, Mn
02.2018 - 08.2018
Job Trainer 1
Adult Training and Habilitation Center, Hutchinson, Mn
02.2017 - 02.2018
Resident Assistant
Ecumen Oaks & Pines
11.2015 - 12.2016
Residential Coordinator
Aveyron Homes Inc., Hutchinson, MN
06.2015 - 02.2018
Program Counselor
Dungarvin Group Home, Hutchinson
07.2013 - 08.2014
Dietary Aide & Resident Assistant
Presbyterian Homes and Services, Hutchinson, MN
12.2011 - 10.2013
Personal Care Assistant
Julie's Helping Hands Inc, Buffalo Lake, MN
07.2008 - 06.2017
CNA -
Ridgewater College
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