Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KIMBERLY INGRAM

Santa Fe

Summary

Hardworking and passionate candidate with background in medical and educational areas eager to secure a position allowing continuous growth, learning and challenge.

Eager to contribute to team success.

Typing skills of 45+ WPM with a focus on accuracy, attention to detail, and minimal errors in all tasks.

Overview

15
15
years of professional experience

Work History

PRESCHOOL TEACHER

WEE CARE MOTHERS DAY OUT
09.2023 - 05.2025
  • Developed and implemented engaging lesson plans that fostered children's cognitive and social development.
  • Collaborated with families to support children's development through regular communication and feedback sessions.
  • Conducted student assessments to monitor progress and adapt teaching strategies accordingly.
  • Ensured compliance with health, safety, and licensing regulations maintaining a secure learning environment.
  • Established strong relationships with families through open communication channels, fostering trust and cooperation in supporting each child''s educational journey.
  • Optimized instructional time by effectively managing transitions between activities and maintaining consistent daily schedules.
  • Enhanced classroom management by implementing clear expectations, routines, and positive reinforcement strategies.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Incorporated music, art and literature into curriculum.

SURGICAL COORDINATOR

ALL AMERICAN ORTHOPEDIC
01.2023 - 04.2023
  • Coordinated surgical schedules to optimize operating room utilization and reduce patient wait times.
  • Communicated effectively with patients, ensuring clarity in appointment details and pre-operative instructions.
  • Managed electronic scheduling systems to maintain accurate records and streamline appointment processes.
  • Developed relationships with external vendors to facilitate seamless coordination of patient referrals and follow-ups.
  • Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
  • Coordinated with insurance companies to obtain pre-authorizations for scheduled surgeries, minimizing financial barriers for patients.
  • Followed physician's orders and availability calendar to schedule tests and procedures.
  • Facilitated efficient rescheduling of cancelled or postponed procedures while minimizing disruption for both patients and providers.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Assisted medical staff with completing FMLA/Disability related paperwork for patient employment.

MEDICAL FRONT DESK RECEPTIONIST

ALL AMERICAN ORTHOPEDIC
08.2022 - 01.2023
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
  • Coordinated communications between medical staff and patients, facilitating smooth information flow.
  • Maintained accurate electronic health records, enhancing data integrity and accessibility for healthcare providers.
  • Trained new reception staff on protocols and software usage to optimize team performance.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Collected co payments and balances, processed transactions and updated relevant records.

PRESCHOOL TEACHER

WEE CARE MOTHERS DAY OUT
09.2016 - 05.2022
  • Developed and implemented engaging lesson plans that fostered children's cognitive and social development.
  • Collaborated with families to support children's development through regular communication and feedback sessions.
  • Conducted student assessments to monitor progress and adapt teaching strategies accordingly.
  • Ensured compliance with health, safety, and licensing regulations maintaining a secure learning environment.
  • Established strong relationships with families through open communication channels, fostering trust and cooperation in supporting each child''s educational journey.
  • Optimized instructional time by effectively managing transitions between activities and maintaining consistent daily schedules.
  • Enhanced classroom management by implementing clear expectations, routines, and positive reinforcement strategies.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Incorporated music, art and literature into curriculum.

STAY AT HOME MOM

SELF
08.2012 - 09.2016
  • Stay at home mom for 4 years
  • Managed household.
  • Self-motivated, with a strong sense of personal responsibility.
  • Created budgets and maintained finances.
  • Scheduled all medical and dental appointments and procedures.
  • Completed all common household chores and daily activities while efficiently managing time.
  • Managed meal planning and prepping.
  • Assisted in caring for additional family members or others in need.

CLERICAL/RECEPTIONIST/INSURANCE VERIFICATION

PHILIP A. WALLER M.D.
02.2010 - 03.2012
  • Managed front desk operations, ensuring positive first impressions for patients and visitors.
  • Coordinated appointment scheduling, optimizing provider calendars and enhancing patient flow.
  • Maintained accurate patient records using electronic health record (EHR) systems to ensure compliance and data integrity.
  • Assisted in billing processes, verifying insurance details to streamline payment collections.
  • Provided administrative support by handling phone inquiries and directing calls to appropriate departments.
  • Increased efficiency of document processing by accurately scanning, filing, and cataloging materials in a timely manner.
  • Ensured accurate data entry into various software systems for precise record-keeping and easy retrieval of information when needed.

Education

High School Diploma -

Santa Fe High School
05.2008

Skills

  • Classroom management
  • Classroom organization
  • Child development
  • Lesson planning
  • Early childhood education
  • Front office operations
  • EMR/EHR system
  • Insurance verification capabilities
  • Computer skills
  • Telephone etiquette
  • Patient scheduling
  • Data entry
  • Multitasker
  • Teamwork and collaboration

Languages

English
Native or Bilingual

Timeline

PRESCHOOL TEACHER

WEE CARE MOTHERS DAY OUT
09.2023 - 05.2025

SURGICAL COORDINATOR

ALL AMERICAN ORTHOPEDIC
01.2023 - 04.2023

MEDICAL FRONT DESK RECEPTIONIST

ALL AMERICAN ORTHOPEDIC
08.2022 - 01.2023

PRESCHOOL TEACHER

WEE CARE MOTHERS DAY OUT
09.2016 - 05.2022

STAY AT HOME MOM

SELF
08.2012 - 09.2016

CLERICAL/RECEPTIONIST/INSURANCE VERIFICATION

PHILIP A. WALLER M.D.
02.2010 - 03.2012

High School Diploma -

Santa Fe High School

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