Kimberly Jackson
Apex,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
QA Research Agent
Ciox Health
01.2023 - Current
- Analyze charts to ensure each record meets requirements
- Maintain CPH of 65 or Higher
- Maintain 100% chart quality
- Re-chase rejected charts by communicating clearly and concisely with provider offices about what is needed to complete request.
- Provide provider's office with options to resend missing records to achieve fast turn around time.
- Maintain daily KPI of 8 attempts/4 connects/ 3 schedules
Automated Logistical Specialist
US Army
07.2010 - 06.2016
- Reviewed incoming materials for accuracy against bills of contract, purchase orders and shipping documentation
- Created and maintained records, which included stock lists, inventory and material counts
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule
- Established operations procedures and ensured compliance with military policies
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations
- Produced weekly status reports detailing logistic operations and problems
- Directed incoming materials, supplies and finished products between organization's departments
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Built and strengthened relationships with customers key personnel involved in their logistics activities.
Unit Supply Specialist
US Army
07.2010 - 06.2016
- Oversaw supply requests, accountability and receipts
- Prepared unit and organizational supply documentation
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Prepared unit documentation, records, and forms covering movement of supplies, equipment, and ammunition.
Training Room Clerk
US Army
07.2010 - 06.2016
- Maintained personnel records
- Maintained all training support materials
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Collaborated with NCO's to create and monitor schedules
- Created Power Point presentations used for training meetings
- Attended weekly training meetings
- Prepared and forwarded all applications for Army Service schools
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Improved operations through consistent hard work and dedication
- Demonstrated respect, friendliness and willingness to help wherever needed.
Motor Pool Clerk
US Army
04.2010 - 01.2016
- Entered information into computer databases
- Maintained usage data for all vehicles, carts and equipment
- Maintained records for all unit drivers
- Assisted with drivers licensing requirements and files
- Created training schedules and filed crucial administrative paperwork
- Oversaw operation and organizational maintenance of weapons systems and specialized equipment
- Prepared and reviewed written/oral reports and took action as necessary concerning such matters as vehicle utilization, turn-in, replacement, damage, loss, rotation between users, accountability, equipment use, maintenance and repair.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH12.2024
No Degree: Medical Billing And Coding -
Medix School West Baltimore, MD
Baltimore, MD01.2010
High School Diploma -
Penn Foster School
Scranton, PA08.2008
Skills
- Time Management
- Effective Communication
- Attention to Detail
- Interpersonal Skills
- Adaptability
- Teamwork
Timeline
QA Research Agent
Ciox Health
01.2023 - Current
Automated Logistical Specialist
US Army
07.2010 - 06.2016
Unit Supply Specialist
US Army
07.2010 - 06.2016
Training Room Clerk
US Army
07.2010 - 06.2016
Motor Pool Clerk
US Army
04.2010 - 01.2016
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
No Degree: Medical Billing And Coding -
Medix School West Baltimore, MD
High School Diploma -
Penn Foster School
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