Office Support Supervisor
Department of Social Services
08.2024 - Current
- Maintained strict confidentiality of sensitive company information while handling various administrative tasks.
- Implemented time management strategies to ensure timely completion of tasks and projects, meeting critical deadlines consistently.
- Served as a key point of contact for internal and external stakeholders, addressing their inquiries professionally and promptly.
- Served as a liaison between upper management and staff members to address concerns promptly, promoting a positive work environment.
- Successfully managed a diverse team of administrative professionals, ensuring optimal performance and productivity levels.
- Managed inventory control for office supplies, anticipating needs ahead of time to avoid shortages or delays in daily operations.
- Trained and onboarded new hires, providing them with necessary resources to excel in their roles quickly.
- Assisted executives in organizing schedules, managing travel arrangements, and preparing important documents for presentations or meetings.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks when needed.
- Improved interdepartmental communication by organizing regular team meetings and fostering open dialogue between staff members.
- Increased operational efficiency by developing and implementing comprehensive filing systems for both physical and digital records.
- Collaborated with other department managers to identify areas for improvement within the organization and develop action plans accordingly.
- Resolved complex customer inquiries through careful research, maintaining excellent relationships with clients.
- Boosted employee morale through the implementation of recognition programs and team-building activities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
