Kimberly Jackson
Summary
Seeking employment with a company that fosters creativity, offers diverse assignments, promotes independence, provides room for advancement, and values the opportunity to make significant contributions. Committed to contributing professional skills, including meticulous attention to detail, effective assignment management and issue prioritization, and unwavering dedication to completing tasks at hand.
Overview
25
25
years of professional experience
Work History
Specimen Processor
LabCorp
09.2024 - 11.2024
- Medical lab Specimen processing
- Handled the receiving, shipping and processing medical specimens
- Daily data entry of medical requisitions, testing, doctor requests and diagnosis
- Position also included pouring off specimens for Lab testing
- Laboratory dismantle for acquisition
Specimen Processor
BioReference
06.2020 - 09.2024
- Essential worker in the height of COVID
- Medical lab Specimen processing
- Responsible for receiving, handling, shipping and processing medical specimens
- Strong knowledge of safety protocols for Biohazard and chemical substances
- Daily data entry of medical requisitions, testing, doctor requests and diagnosis
- Position also included pouring off specimens for Lab testing
- Scanning and filing of patient sensitive information
Reputation Management
EMRG
12.2017 - 06.2019
- Marketing and online Reputation Management Specialist
- Responsible for client relations and online growth and reputation monitoring
- Marketing consultations and customer retention and growth
Payroll Administrator
VXI (Robert Half)
12.2016 - 04.2017
- Contract accounting and finance agent for Robert Half
- Weekly Payroll processing for hourly and salary employees in multiple locations
- Responsible for finalizing terminations, garnishments, employment verification, as well as legal knowledge for processing payroll properly
- Strong usage of Excel Spreadsheets
Cashier/Inventory
CVS/Caremark
12.2015 - 05.2016
- 3rd Shift Team Sales Associate and Inventory stocker
- Required to receive and manage Bi-weekly inventory, stocking, sales transactions, customer service and store organization
Payroll Specialist
Entertainment Partners
10.2013 - 01.2014
- Payroll specialist for Commercial Media accounts
- Daily task include keying, processing payroll, and timecards for Major Studios and casting companies
- Data Entry of proper state law and travel requirements were to be enforced to each individual timecard
- High payroll volume daily, including emailing, faxing, copying, and correspondence with other company departments and client communications
Data Entry, Payment Processor Lead
Advanced TeleSolutions
06.2009 - 09.2013
- Department Lead/Supervisor, and Data Entry Professional with a 10 key speed of 11,000 and 84 WPM
- Responsible for hourly and bi-hourly financial reports for payment processing and security in a high pace environment
- Position requirements included multitasking, problem solving, client correspondence, and customer service while being the correspondent for all payment inquiries by agents and clients
- Heavy knowledge of excel spreadsheets along with checks and balancing of all daily reports for multiple clients
Administrative Assistant
Brookhaven Academy
05.2008 - 06.2009
- Tasked with staff scheduling, and student enrollment
- Kept parents up to date with newsletters and school activities
- Substituting in classrooms and creation of lesson plans while continuing a daily bus route
- Daily tasks also included opening and closing of the facility, payroll, inventory, supply ordering, light accounting, security, safety protocols, and touring
Settlement Advisor & Debt Consultant
Credit Solutions
08.2007 - 01.2008
- Debt settlements and payment arrangements with one call resolution
- While being Limited Power of Attorney for clients, responsibilities also included speaking with creditors and attorneys on behalf of all clients
- Provided limited legal information and customer service
Customer Service Billing & Collections Representative
Monitronics Inc.
07.2005 - 12.2007
- First line resolution to Monitronics customers in billing and alarm services
- Troubleshooting and monitoring alarm signals
- Emergency Police, Fire, and Medical Dispatching; notifying customers of signals received
- Inbound and Outbound call center response to customers
- Correction of invoices and taking payments while assisting with escalated calls
- Test all results relating to the trouble call and IT solutions
- Confirm isolated outage in mass areas
- Reestablish a connection to the alarm system
- Advise the customers of the action taken to resolve the issue at hand
Office Assistant
Caribbean Art and Soul
01.2000 - 12.2005
- Monitoring and expediting purchase orders to achieve high levels of customer service
- Resolving pricing, shipping and receiving discrepancies
- Maintain accurate vendor information
- Maintain accurate filing and invoice, and requisitions
Processing Taxes
Bank of America /Temporary agency
06.2005 - 08.2005
- Processing Taxes, reconciling and verification of information on customer accounts
- 3 month assignment April-July 2005
Teacher Assistant /Cook
Merryhill Private School
03.2003 - 08.2005
- Developed daily curriculum (and lesson plans) for preschool students in an accredited private school
- Development of students' motor and fine motor skills
- Direct development of social behavior within our learning environment
- Responsible for the After-school program students
- Inventory, ordering and preparing all nutritional meals for the facility
Medical Transcriptionist
Hand Care Solution
01.2002 - 12.2003
- Worked closely with Certified Therapist/Owner
- Preparing medical records and insurance filing, Medical Terminology, computer data entry using medical software
Office Manager
United Campus Ministry
08.2002 - 08.2003
- Travel arrangements and scheduling meetings
- Data entry and marketing
- Computer software skills included PowerPoint, Excel, MS Word and Access
- Technical setup for conferences
- Student life involvement/ counseling
- Balancing general ledger
- Attended conferences
- Duties also included focal point positions
- Control of all visual and audio aid
Education
Bachelor's Degree - Acting for Film & TV
New York Film Academy
Burbank, CA09.2016
American Sign Language
Collin College
Plano, TX05.2013
Associate of Arts - Communication Broadcasting
Collin County Community College
Plano, TX12.2008
Studies - Mass Communication/Liberal Arts
Grambling State University
Grambling, LA06.2003
High School Diploma -
The Colony High School
The Colony, Texas01.2001
Skills
- Laboratory safety protocols & Compliance Requirements
- Specimen handling
- Biohazard disposal
- HIPAA requirements
- Data Entry Specialist
- Payroll processing
- Customer Assistance
- Clinical data entry
- Administrative support & Meeting Deadlines
- Employee supervision
- Clinical laboratory experience
- Front office management
- Accounts payable & receivable
- Computer proficiency
Home Location
Burbank, CA, 91505
Personal Information
Citizenship: Citizen
Timeline
Specimen Processor
LabCorp
09.2024 - 11.2024
Specimen Processor
BioReference
06.2020 - 09.2024
Reputation Management
EMRG
12.2017 - 06.2019
Payroll Administrator
VXI (Robert Half)
12.2016 - 04.2017
Cashier/Inventory
CVS/Caremark
12.2015 - 05.2016
Payroll Specialist
Entertainment Partners
10.2013 - 01.2014
Data Entry, Payment Processor Lead
Advanced TeleSolutions
06.2009 - 09.2013
Administrative Assistant
Brookhaven Academy
05.2008 - 06.2009
Settlement Advisor & Debt Consultant
Credit Solutions
08.2007 - 01.2008
Customer Service Billing & Collections Representative
Monitronics Inc.
07.2005 - 12.2007
Processing Taxes
Bank of America /Temporary agency
06.2005 - 08.2005
Teacher Assistant /Cook
Merryhill Private School
03.2003 - 08.2005
Office Manager
United Campus Ministry
08.2002 - 08.2003
Medical Transcriptionist
Hand Care Solution
01.2002 - 12.2003
Office Assistant
Caribbean Art and Soul
01.2000 - 12.2005
Bachelor's Degree - Acting for Film & TV
New York Film Academy
American Sign Language
Collin College
Associate of Arts - Communication Broadcasting
Collin County Community College
Studies - Mass Communication/Liberal Arts
Grambling State University
High School Diploma -
The Colony High School
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