Kimberly Jackson
Washington,DC
Summary
Experienced learning and development leader with a strong focus on team collaboration and achieving impactful results. Designing and implementing strategic learning initiatives, fostering continuous improvement, and adapting to changing organizational needs are among core strengths. Skill set includes instructional design, talent development, and leadership coaching, all while maintaining a results-driven approach that ensures consistent and effective outcomes for all stakeholders.
Overview
15
15
years of professional experience
Work History
Director Office of Staff Learning and Development
Peace Corps HQ
12.2024 - Current
- Leads a team of 19 staff across three branches: Staff Professional Development, Digital Learning and Knowledge Management, and Monitoring, Evaluation, and Reporting
- Partner with the executive team to identify gaps and prioritize internal and external learning and development needs
- Oversees the development and execution of domestic and international staff learning strategy
- Manages the administration of the agency’s Learning Management System (LMS) and LinkedIn Learning partnership, ensuring efficient delivery of training resources
- Leads evaluation of the effectiveness of learning initiatives (Kirkpatrick Methodology L1-L4)
Chief Learning Officer
National Oceanic Atmospheric Administration
08.2022 - 12.2024
- Developed and implemented a holistic learning strategy for the agency's 12,000 geographically dispersed employees
- Led the design, development, and delivery of engaging learning programs utilizing a variety of modalities
- Oversaw the development of execution of leadership development, coaching, conferences, mentoring, external partnerships, and skills building programs
- Established a culture of continuous learning by creating a learning ecosystem
- Conducted needs assessments to understand employee development requirements across the organization
- Established metrics, Kirkpatrick Methodology (L1-L3), to measure effectiveness of learning programs, track learner progress, and make data-driven improvements to training initiatives
- Influenced leadership across agency, demonstrating sensitivity to priorities and ability to design relevant programs
- Demonstrated fiscally sound budget acumen resulting in review of LMS contract and 117,000 USD cost saving to agency
Director Federal HR Institute (FHRI)
Office of Personnel Management HQ
12.2018 - 08.2022
- Led design and implementation of FHRI’s competency-based curriculum roadmap
- Contributed to delivery of first, federal HR Certification offering, Delegated Examining Certification
- Developed annual Congressional Budget Justification (CBJ) submission
- Established metrics, Kirkpatrick Methodology (L1-L4), to measure effectiveness of learning programs
- Conducted periodic senior HR agency partner briefings (CHCO audience) to drive change management and FHRI adoption
- Evaluated open source LMS system to facilitate effective delivery and tracking of training program
Director HR Academy
Department of Veterans Affairs
01.2017 - 12.2018
- Managed Department’s enterprise-wide HR Academy, a holistic professional development program for the Departments 5K HR professionals
- Oversaw learning management system (LMS) and other learning technologies to facilitate effective delivery and tracking of training programs
- Expanded the Department’s, automated competency assessment tool
- Managed successful delivery of the Academy’s curricula, across several delivery resulting Virtual Instructor-Led Training, Web-Based Training completions, (video) training completions
- Stayed abreast of emerging technologies, industry best practices, and trends to continuously evolve learning strategy
- Established metrics, Kirkpatrick Methodology (L1-L4), to measure effectiveness of learning programs, track learner progress, and make data-driven improvements to training initiatives
Supervisory HR Specialist
Department of Veterans Affairs
08.2015 - 01.2017
- Led the development and execution of the Department’s new HR Information System training curricula, ensuring alignment with agency's HRIS Competency Model
- Created strategic communications plan to drive user adoption
- Successfully led roll-out of agency-wide recruitment and staffing tool upgrade
- Established metrics, Kirkpatrick Methodology (L1-L4)to evaluate the effectiveness of the new HRIS curricula suite
HR Specialist-Human Resources Development, HR Academy
Department of Veterans Affairs
04.2010 - 08.2015
- Founding member in the design, development, and implementation of the Department’s HR Academy, an initiative to help transform the agency’s ~5K Human Resources professionals into a knowledgeable, consultative, and mission supporting function
- Provided consultative services to HR Academy clients in all phases of the Training Systems Development Life Cycle (SDLC)-analysis; design; implementation and evaluation
- Contributor to revalidation and expansion of VA’s HR Competency Models and revalidation
Education
BS -
Trinity University
Washington, D.C.MBA - Business Administration And Management
Trinity University
Washington, D.C.MSA - Human Resources Management
Trinity University
Washington, D.C.Instructional Systems Development
University of Maryland Baltimore County
EdD - Human and Organizational Learning
George Washington University
Washington, D.C.01.2026
Senior Executive Fellows (SEF) - Executive Education
Harvard Kennedy School
Boston, MA04.2024
Skills
- Learning strategy development
- Leadership development
- Training program evaluation
- Learning management systems
- Performance measurement
- Stakeholder engagement
- Budget management
- Needs assessment
- Program management
- Contract and vendor management
Qualifications Summary
Learning strategist with a proven record of leading learning and development programs and initiatives. Deep expertise in program management, instructional design, training and program evaluation, certification programs, and learning management systems such as Blackboard, Plateau, Cornerstone, Moodle.
Professional Development
- EdD, 3.80, George Washington University, Washington, DC, Human and Organizational Learning, 05/01/26
- BS, 3.72, Trinity University, Washington, DC
- MBA, 3.80, Harvard Kennedy School, Senior Executive Fellows (SEF), 04/01/24
- MSA, 3.87, University of Maryland Baltimore County, EDUC 602 Instructional Systems Development, EDUC 605 Adult Learner, EDUC 671 Principles of Training and Development
Timeline
Director Office of Staff Learning and Development
Peace Corps HQ
12.2024 - Current
Chief Learning Officer
National Oceanic Atmospheric Administration
08.2022 - 12.2024
Director Federal HR Institute (FHRI)
Office of Personnel Management HQ
12.2018 - 08.2022
Director HR Academy
Department of Veterans Affairs
01.2017 - 12.2018
Supervisory HR Specialist
Department of Veterans Affairs
08.2015 - 01.2017
HR Specialist-Human Resources Development, HR Academy
Department of Veterans Affairs
04.2010 - 08.2015
BS -
Trinity University
MBA - Business Administration And Management
Trinity University
MSA - Human Resources Management
Trinity University
Instructional Systems Development
University of Maryland Baltimore County
EdD - Human and Organizational Learning
George Washington University
Senior Executive Fellows (SEF) - Executive Education
Harvard Kennedy School
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