Kimberly D. Jacobs
Phoenix,AZ
Summary
Performance-oriented Regional Vice President with background propelling company offerings and brand through focused strategies for market growth and opportunities. Focused when analyzing competitors, target market trends to determine innovative proposition and maximize revenue and philanthropy. Possesses excellent track record in predicting and planning to identify new convergence and efficient opportunities of assigned oversight projects/activities and negotiate deals while maintaining high level of customer/Sr. Leadership satisfaction . Oversees strategies, overall developed and implemented strategy/programs at large, within service or concept lifecycle. Leads by example and inspire staff to perform at peak levels by tracking and analyzing sales statistics, tactics, and executes deals and partnerships; such as, JVs, ACOs, and other opportunities to exceed revenue/budget targets. Performance-oriented Leader offering exceptional record of achievement over 18-year career. Focused on strategic and analytical approach to solving problems, increase efficiency/Growth, and accomplishing profitable targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Excels with talents in planning, budgeting and forecasting. Also, focused on KPI oversight and mentoring employees in data processes. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
29
29
years of professional experience
Work History
Regional VP of Strategy and Integration
PAM Health
Enola , PA
01.2024 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Conducted comprehensive competitive analysis to identify emerging trends, threats, or opportunities within the industry landscape.
- Increased brand awareness by developing and executing comprehensive marketing campaigns.
- Developed innovative strategies and targeted promotions.
- Elevated brand awareness by executing strategic communication campaigns and leveraging media relations.
- Streamlined internal communications for enhanced employee engagement and productivity.
- Streamlined internal processes to improve efficiency within the admissions/sales department, resulting in faster response times for referrals and admissions
- Managed sales teams effectively, providing clear goals and performance feedback to drive success.
- Collaborations with complementary lines of HC enabling access to new areas or enhanced offerings.
- Established robust sales pipelines through effective lead strategies such as targeted outreach or content marketing initiatives.
Regional Director
Bayada Healthcare
Moorestown , NJ
2019 - 2024
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Monitored budget and utilized operational/clinical resources.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Implemented sales and marketing/ business development to support company objectives, resulting in increase in new business and increased YOY by minimum of 18.5%
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Encouraged cross-selling (8 difference service lines) of services through relationship-building and acquired understanding of customer business needs.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Developed partnerships with other Level of Care Healthcare entities by partnering with Hospital Value based purchasing, Hospital readmission reduction program, and working with C-Suite,Revenue, and Financial leadership teams.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Negotiated lucrative contracts with suppliers, reducing costs while maintaining high-quality products and services.
- Increased donor engagement by developing and implementing strategic philanthropic initiatives.
- Enhanced fundraising efforts for major capital campaigns, resulting in significant growth of financial support.
- Led board meetings focused on strategic planning for long-term sustainability of the organization''s philanthropic goals.
- Organized and managed portfolio of donors and cultivated and built authentic relationships through frequent personalized contact.
- Integrated on-site assets with external inventory tracking databases to better manage company-wide tracking of outcomes.\
Regional Director (Consultant)
Trilogy Health Services
Louisville , KY
2018 - 2019
- Managed and supported over 10 sales teams and generated YOY growth always exceeding sales growth targets
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Provided documentation of processes to comply with regulations and company policies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results with LEAN and Six Sigma projects
- Represented company at various national and global events
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Self-motivated, with a strong sense of personal responsibility.
- Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Epic Trainer (Contractual Position)
Riverview Health
Noblesville , IN
2017 - 2017
- Trained and mentored plethora new personnel hired to fulfill various key roles within company
- Certification in Cadence, Prelude/ADT
- Coordinated workshops for employees to better understand EPIC best practices, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of company and employees, noting areas needing improvement and implementing plans for rectification.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in successful Go Live.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Developed lesson plans, instructional materials and written practice tests for EPIC and training courses.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Managed between executives and Physicians, facilitating and managing training successfully.
- Saved over 7.5 % overall cost by implementing cost-saving initiatives that addressed long-standing opportunities
National Sales and Marketing Trainer/Area Director
Kindred Healthcare
Louisville , KY
2009 - 2014
- Built relationships with customers and community to establish long-term business growth. ie. ACOs, JVs, PPNs, LEAN projects to enhance patient outcomes and growth
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile partners to maintain relationships and growth opportunities.
- Exceeded goals and increased profitability through effective sales strategy and business planning.
- Streamlined multiple processes to reduce waste and increase profitability and time tasks by implementing CRM.
- Orchestrated successful promotional strategies, boosting revenue in time of divesture's.
- Performed market needs analysis of competition to determine strengths and weaknesses as compared to our service lines post acute (LTACH, Acute Rehab, Home Healthcare, and SNF).
- Surpassed growth targets and revenue projections by coordinating and planning sales initiatives.
- Captured high-profile partnership ACO/JOC/CCN account opportunities with increase of annual revenue by 19.3%.
- Resolved all vendor and account opportunities efficiently while exceeding sales YOY growth 27.6%.
- Increased customer engagement through the development of compelling content for social media platforms.
- Enhanced brand visibility by executing targeted marketing campaigns and strategies.
- Enhanced donor relations by implementing personalized communication strategies and timely followups.
- Improved efforts through targeted campaigns, resulting in increased funds allocated causes.
Clinical Liaison
HealthSouth
Birmingham , AL
2006 - 2008
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Enriched patient experience by coordinating multidisciplinary team meetings to review individualized goals and progress updates regularly.
- Improved overall facility performance by participating in quality improvement initiatives targeting key metrics such as length of stay or patient satisfaction scores.
- Streamlined the referral process for smoother patient transitions into post-acute care settings through meticulous documentation and timely communication.
- Supported evidence-based practice implementation within clinical teams through ongoing research review and dissemination of current best practices.
- Collaborated with efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Formed strategic partnerships and connected with potential clients to drive business development. ie. JV's, ACOs, and PPN oportunities
Staff Nurse
Baptist Health Medical Center
North Little Rock , Arkansas
2002.Jan - 2006.Jan
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous charting and double-checking dosages.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
Team Lead (Federal and State)
BCBS of IL and AR
Springfield and Little Rock , IL and AR
1996 - 2001
- Skilled at working independently and collaboratively in a team environment.
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Reduced overhead costs by identifying inefficiencies and implementing targeted cost-saving measures across various departments.
- Collaborated with executive leadership team in developing goals, ensuring alignment with overall business objectives.
- Introduced a comprehensive performance measurement system that facilitated transparent goal-setting for staff members.
Education
Associate of Science - Nursing
St.Vincent Infirmary
Little Rock, AR11.2022
MBA - Business Administration
Hanyang University
Seoul/Korea02.2008
Skills
- Training and Development
- Business/Market Trend and Data Analysis
- Contract Management
- Profitability Assessments
- Market Growth
- Business Operations
- Quality Assurance
- Strategy Development
- Data Analysis
- Problem-Solving Skills
- Strategic planning and execution
- Team Development
- Written And Oral Communication
- Executive Leadership
- Special Projects
- Strategic Planning
- Portfolio Management
- Industry Expertise
- Six Sigma Methodologies
- Effective Communicator and Public Speaker
Timeline
Regional VP of Strategy and Integration
PAM Health
01.2024 - Current
Regional Director
Bayada Healthcare
2019 - 2024
Regional Director (Consultant)
Trilogy Health Services
2018 - 2019
Epic Trainer (Contractual Position)
Riverview Health
2017 - 2017
National Sales and Marketing Trainer/Area Director
Kindred Healthcare
2009 - 2014
Clinical Liaison
HealthSouth
2006 - 2008
Staff Nurse
Baptist Health Medical Center
2002.Jan - 2006.Jan
Team Lead (Federal and State)
BCBS of IL and AR
1996 - 2001
Associate of Science - Nursing
St.Vincent Infirmary
MBA - Business Administration
Hanyang University
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