Kimberly Jaime-Lopez
Grand Rapids,MI
Summary
Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
616 Dental studio
Grand Rapids, Michigan
10.2024 - Current
- Sterilized instruments according to established guidelines and protocols.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Documented patient records during procedures and added notes taken to treatment chart.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Updated patient records with new data and treatment information.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Laid out dental instruments and equipment before procedures.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Established clean, sterile and welcoming environment for patients.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
Dental Assistant
Radiant Smiles Family Dentistry
Grand Rapids, MI
10.2023 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Educated patients on proper oral hygiene techniques and habits.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Provided support services such as stocking rooms with supplies, cleaning trays, and changing linens between patients.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Kept accurate records of dental treatments provided for each patient's visit.
- Performed administrative duties such as scheduling appointments, answering telephones, and updating patient records.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on treatment procedures and post-procedure home care.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities, and other issues needing to be treated.
- Documented patient records during procedures and added notes taken to treatment chart.
Patient Service Representative
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
Grand Rapids, MI
02.2023 - 09.2023
- Maintained accurate records of services provided during each visit or procedure.
- Adhered to HIPAA regulations when handling confidential patient information.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Provided customer service by answering patient questions and addressing concerns.
- Greeted patients upon arrival and directed them to the appropriate area.
- Verified insurance information, collected payments, and scheduled appointments.
- Provided support with various tasks such as scheduling tests, and ordering supplies.
- Answered incoming calls professionally.
- Ensured that all necessary documentation is completed before the discharge of the patient.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Scheduled patient appointments over the phone and in person, maximizing productivity.
- Documented and managed patient information in the computer system.
- Assisted with the completion of medical forms and records.
- Scheduled patient appointments over phone and in person, maximizing productivity.
Bilingual Success Coach
Godfrey public schools
Wyoming, MI
09.2021 - 02.2023
- Coached students on goal setting and decision-making to increase academic performance.
- Developed strategies aimed at increasing parental involvement in the education process.
- Monitored student grades, attendance, and behavior to identify areas of improvement.
- Assisted in creating a positive learning environment by providing support to students in need of extra help.
Education
Certificate - Dental Assisting
Stratford
Canada04-2023
High School Diploma -
Lee Highschool
Wyoming, MI05-2020
Skills
- Communication
- problem-solving
- leadership
- active listening
- creativity
- skills management
- critical thinking
- adaptability
- flexibility
- Bilingual
- customer service
- computer skills
- Patient Services
- Patient Education
- Patient Counseling
- Medical Records Management
- Patient schedule management
- Office Management
- Knowledgeable in [Software]
Certification
- Bilingual certified
- CPR Certified
- X-Ray Certified
Timeline
Dental Assistant
616 Dental studio
10.2024 - Current
Dental Assistant
Radiant Smiles Family Dentistry
10.2023 - Current
Patient Service Representative
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
02.2023 - 09.2023
Bilingual Success Coach
Godfrey public schools
09.2021 - 02.2023
Certificate - Dental Assisting
Stratford
High School Diploma -
Lee Highschool