Summary
Overview
Work History
Education
Skills
Accomplishments
ADDITIONAL EXPERIENCE
Languages
Timeline
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Kimberly Jansen

Nashua,NH

Summary

Retail worker equipped with substantial experience in facilitating smooth checkout processes and maintaining orderly workstations. Known for collaborative efforts with team members to ensure seamless shopping experience for customers. Highly reliable and flexible, adapting to dynamic store needs while consistently delivering courteous service and displaying strong organizational skills.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

8
8
years of professional experience

Work History

Grocery Store Cashier

Whole Foods Market
10.2024 - 05.2025
  • Bagged groceries in an appropriate manner so items would not get damaged during transport.
  • Processed customer transactions accurately, ensuring efficient checkout experience.
  • Stocked and supplied kitchen utensils and ice in order for ready to eat items to be consumed and cold/frozen items would not spoil during transport.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Managed cash register operations, maintaining balanced drawers and resolving discrepancies.
  • Assisted customers with product inquiries, enhancing overall shopping satisfaction.
  • Trained new cashiers on systems and procedures, promoting operational consistency.
  • Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.

Manager

Hollister Co
06.2021 - 01.2024
  • Opened or closed the store during each shift to secure merchandise and profits.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed training programs to improve staff performance and product knowledge.
  • Analyzed sales data to identify trends and optimize inventory management processes.
  • Mentored sales associates, fostering a collaborative team environment and promoting skill development.
  • Executed loss prevention strategies, ensuring compliance with company policies and minimizing shrinkage.
  • Led team in implementing visual merchandising strategies to enhance customer engagement.

Sales Associate

Hollister Co
06.2021 - 01.2024
  • Cleaned the store each morning to promote store appeal and product desirability.
  • Drove sales by delivering exceptional customer service and product knowledge.
  • Collaborated with team members to identify customer needs and provide tailored solutions.
  • Trained new associates on company policies, sales techniques, and product information.
  • Implemented inventory management practices to ensure stock availability and organization.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Legal Intern

Jacobi and Chamberlain LLP
06.2017 - 08.2017
  • Conducted legal research to support case preparation and strategy development.
  • Drafted and reviewed legal documents, ensuring compliance with regulatory standards.
  • Assisted in client communication, maintaining confidentiality and professionalism.
  • Collaborated with attorneys on trial preparation, enhancing overall case presentation.
  • Organized legal filing system to maximize efficiency.
  • Reviewed legal information and proofed documentation for errors.
  • Performed legal and general research, drafting memoranda, and correspondence.

Education

Bachelor of Science - Data Science

University of Rhode Island
Kingston, RI
05-2027

Undeclared

Middlesex Community College
Bedford, MA

Bachelor of Science - Legal Studies

Roger Williams University
Bristol, RI

Associate Degree - Data Analytics

Nashua Community College
Nashua, NH
08-2022

High School Diploma -

Bedford High School
Bedford, MA
06-2017

Skills

  • Customer Service: positive attitude, multitasking orders, consistent service attentiveness to customer wants/concerns
  • Data Analysis: Microsoft Office, MySQL, Tableau, SPSS, Python, R
  • Leadership: clothing store management, task enthusiasm, tutoring classmates, problem solving
  • Communication: public speaking, leadership conferences, customer service, management
  • POS system proficiency
  • Cleanliness and organization
  • Patience and empathy
  • Workplace safety

Accomplishments

  • Promoted to full-time employee within 1 month of hire due to exemplary work ethic, outstanding job performance to diffuse problematic situations.
  • Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.

ADDITIONAL EXPERIENCE

  • Counselor in Training, MeadowBreeze Day Camp, Summer 2014
  • Spent two weeks shadowing counselors in various age groups, supported children in various activities, learned out leadership styles and how to improve our strengths/weaknesses
  • Board Member, Student Leadership Committee, Spring (2015)
  • Provided daily morning announcements, mediated disputes between students and teachers, acted as a voice for the students and reasoning for the teachers, and planned activities/events for the school
  • Attendee, National Student Leadership Conference, Summer 2016
  • Studied under their Trial and Advocacy camp, learned at an introductory level how to communicate like an attorney, Performed for both the prosecution and the defense as part of a mock trial
  • Volunteer for Friends at Countryside, Countryside Bible Chapel, Fall 2016-Spring 2017
  • Meet and assist people with disabilities, make crafts; share desserts and read the gospel as a group, Learned how to work with people who have different conditions of living
  • Expert Witness, Roger Williams University Mock Trial, Fall 2018-Spring 2019
  • Worked with other classmates to strengthen our case for/against the plaintiff, memorized over 50 flash cards of facts; including credentials as an expert and research on chimpanzee psychology, Won the Spirit of AMTA Award at the AMTA Yale Regional Tournament

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Grocery Store Cashier

Whole Foods Market
10.2024 - 05.2025

Manager

Hollister Co
06.2021 - 01.2024

Sales Associate

Hollister Co
06.2021 - 01.2024

Legal Intern

Jacobi and Chamberlain LLP
06.2017 - 08.2017

Bachelor of Science - Data Science

University of Rhode Island

Undeclared

Middlesex Community College

Bachelor of Science - Legal Studies

Roger Williams University

Associate Degree - Data Analytics

Nashua Community College

High School Diploma -

Bedford High School