Well-qualified Home Health Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs, and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist/ DME
Thrive Skilled Pediatric Care
Marietta , Georgia
04.2019 - 07.2020
Assessed eligibility and benefits of patients' health insurance coverage
Request, track, and obtain pre-authorization from insurance carriers for medical and services for 100+ patients in a timely manner.
Request, follow up, and secure prior authorizations prior to services being performed.
Maintained a level of productivity suitable for the department.
All communications and contacts with providers and personnel were clearly documented in accordance with standardized documentation requirements, including proper format.
Prepared documentation from providers for recertification for insurance companies in a timely manner.
Took phone calls for supply orders, service calls, and equipment pick-up.
Personal Care Assistant
Prosper Home Care
Atlanta , Georgia
03.2018 - 08.2018
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing, walking, bathing, and eating.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Ensured clients took medication on time.
Provided companionship to 10+ clients.
Acted quickly and responsibly in cases of emergency.
Direct Support Professional
Georgia Community Support and Solutions
Atlanta, Ga
06.2017 - 02.2018
Provided direct care to those with intellectual and developmental disabilities.
Performed personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and healthcare-related tasks.
Ensured client safety and maintained a safe environment.
Reminded and assisted clients with self-administration of medications (with proper training).
Reported changes in client’s condition or family situation to administrators and supervisors
Documented services provided.
Performed home management functions such as light housekeeping, laundry, bed making, and cleaning.
Accompanied clients to scheduled appointments and transported clients to day programs.
Accounts Receivable Specialist
Charter Communications
Madison, WI
11.2015 - 06.2016
Processed many customers' electronic and paper checks with accuracy.
Conducted account research.
Communicated with customers about accounts.
Made adjustments to accounts as needed by adding discounts and coupons.
Updated customer demographics as needed.
Sort through incoming mail for mailed payments, refunds, and no mail receptacles.
Medical Assistant Intern
Marietta
Jacksonville, FL
05.2011 - 07.2011
Inspected and tested lab equipment while setting up exam rooms for incoming patients.
Welcomed patients and inquired about wellbeing since the last treatment.
Conducted eye and hearing exams and well as vitals for 15+ patients on a daily basis.
Cleaned exam and patient rooms, including replacing bed sheets, sanitizing equipment, and taking out the garbage
Obtained client's medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as height, weight, temperature, and blood pressure.
Education
Associate of Science - Criminal Justice
Rasmussen College
Lake Elmo, MN
12.2022
Diploma - Administrative Medical Assistant
Austin Peay State University
Clarksville, TN
03.2018
Associate of Science - Healthcare Administration
University of Phoenix
Jacksonville, Florida
03.2015
High School Diploma -
Statesboro High School
Statesboro, GA
05.2008
Skills
Healthcare Terminology
Knowledge of HIPPA
Communication Skills
Customer Interaction and Satisfaction
Behavior Redirection
Housekeeping Duties
Computer Literacy
Patient Safety
Self-Motivated
Activities of Daily Living (ADL) Assistance
Bedside Care
Service Documentation
Certification
Certified Medical Administrative Assistant 06/2018-07/2022
National Healthcareer Association
Timeline
Prior Authorization Specialist/ DME
Thrive Skilled Pediatric Care
04.2019 - 07.2020
Personal Care Assistant
Prosper Home Care
03.2018 - 08.2018
Direct Support Professional
Georgia Community Support and Solutions
06.2017 - 02.2018
Accounts Receivable Specialist
Charter Communications
11.2015 - 06.2016
Medical Assistant Intern
Marietta
05.2011 - 07.2011
Associate of Science - Criminal Justice
Rasmussen College
Diploma - Administrative Medical Assistant
Austin Peay State University
Associate of Science - Healthcare Administration
University of Phoenix
High School Diploma -
Statesboro High School
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