Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Kimberly Jenkins

Burleson,TX

Summary

Driven by a results-focused approach, I leveraged decision-making and customer service skills at Five Guys Burger and Fries to enhance team performance and resolve escalated customer issues. As a Shift Manager and General Manager, I excelled in cash handling and employee training, significantly improving operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Shift Manager

Five Guys Burger And Fries
06.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Mooyah Burger and Fries

General Manager
12.2022 - 06.2024
  • Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
  • Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
  • Supported inventory management by monitoring stock levels and promptly notifying supervisors of shortages or discrepancies.
  • Assisted in training new staff members on proper burger-making techniques, ensuring consistency across the team.

Dental Assistant

Jefferson Dental Health
08.2016 - 11.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Education

RDA - Dentistry

NDS Dental
Fort Worth, TX

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training

Timeline

Shift Manager

Five Guys Burger And Fries
06.2024 - Current

Mooyah Burger and Fries

General Manager
12.2022 - 06.2024

Dental Assistant

Jefferson Dental Health
08.2016 - 11.2019

RDA - Dentistry

NDS Dental

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

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Kimberly Jenkins