Overview
Work History
Education
Skills
Languages
Timeline
Generic
KIMBERLY JIMENEZ

KIMBERLY JIMENEZ

Brooklyn,NY

Overview

5
5
years of professional experience

Work History

Senior Practice Manager-

Doral Health And Wellness-Primary/Multispecialty
01.2022 - Current
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Developed close working relationships with front office and back office staff.
  • Addressed and remedied all patient or team member issues.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Overseeing daily operations, managing budgets, and setting performance objectives.
  • Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
  • Developing and implementing business, marketing, and advertising plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Generated new business with marketing initiatives and strategic plans.

Office Manager

The Endoscopy Center Of New York
05.2020 - 01.2022
  • Gastroenterology Outpatient Surgery
  • Present Assist with the management and day to day operations within various services throughout the department
  • Participate in the recruitment and selection of front-line staff by screening resumes, interviewing candidates, and providing feedback on best fit for departmental vacancies
  • Assist with the onboarding of new physicians o Process Invoices o Collaborate with all levels of hospital administration, physicians, and clinical teams, to coordinate operational activities and transitions
  • Ralph Lauren Center o Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties
  • Provided exceptional customer services with greeting and acknowledging all customers in a friendly and professional manner
  • O Demonstrated knowledge of company’s missing, purpose, goals, and ability to help employees successfully achieve them.

Office Coordinator

Memorial Sloan Kettering
02.2018 - 05.2020
  • Schedule patient appointments and update clinician calendar
  • Develop and improve existing office policies and procedures to contribute to a more efficient workflow
  • Implemented and maintain a new filing system
  • Responsible for documentation and submission of travel expenses and receipts
  • Compose correspondence as requested by clinician
  • Provide mentorship to new hires

Education

Bachelor’s degree - Healthcare Administration

Brooklyn College
New York
12.2024

Skills

  • Materials Management Practices
  • Personnel Recruitment
  • Accounts Payable and Accounts Receivable
  • Employee Performance Evaluations
  • Customer Satisfaction
  • Policy and Program Development
  • Employee Training Program
  • Facility Management
  • Employee Work Scheduling
  • Administrative Support
  • Practice Support

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Senior Practice Manager-

Doral Health And Wellness-Primary/Multispecialty
01.2022 - Current

Office Manager

The Endoscopy Center Of New York
05.2020 - 01.2022

Office Coordinator

Memorial Sloan Kettering
02.2018 - 05.2020

Bachelor’s degree - Healthcare Administration

Brooklyn College

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KIMBERLY JIMENEZ