Kimberly Jimenez
Orlando,FL
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
01.2022 - 04.2025
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Shift Leader
McDonald's Restaurant
04.2017 - 01.2022
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Monitored food preparation, production, and plating for quality control.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Cashier
Taco Bell
04.2015 - 01.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier
Speedway Gas Station
01.2014 - 02.2015
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Answered questions about store policies and addressed customer concerns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
HIgh School Diploma
New Haven Job Corp
New Haven, CT03-2012
Skills
- Salesmanship
- Financial transactions
- Customer service
- Cash register express software
- Interpersonal skills
- Attention to detail
- Time management abilities
- Detail-oriented
- Restaurant management
- Multitasking
- Quality control
- Team leadership
Timeline
Security Officer
Allied Universal Security Services
01.2022 - 04.2025
Shift Leader
McDonald's Restaurant
04.2017 - 01.2022
Cashier
Taco Bell
04.2015 - 01.2017
Cashier
Speedway Gas Station
01.2014 - 02.2015
HIgh School Diploma
New Haven Job Corp
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