Kimberly J. Nowaczewski
South Bend
Summary
Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
15
15
years of professional experience
Work History
Surgery Procedure Scheduler
Beacon Health System
South Bend
07.2024 - Current
- Work closely with 2 of the top physicians in Orthopedics and Sports Medicine to ensure patient care is Prosise and accurate for surgeries
- Meet with Patients to discuss scheduling a surgery
- Input surgery information into a system to build the case and submit for scheduled surgeries
- Talk to patients over the phone to schedule surgeries and answer questions
- Worked closely with hospital personnel to ensure accurate scheduling of procedures.
- Advised patients about preparation requirements before undergoing a procedure.
- Identified potential problems in the schedule process before they occurred.
- Managed multiple queues simultaneously while ensuring timely response times.
- Ensured all necessary paperwork was completed prior to scheduled procedures.
- Verified patient eligibility for coverage of services prior to scheduling procedures.
Utilities Operator
City of South Bend
South Bend
04.2024 - 07.2025
- Ensured that all safety regulations were adhered to while operating the utility system.
- Monitored and recorded data related to water flow, pressure, temperature and other variables to ensure optimal functioning of the utility system.
- Followed strict guidelines regarding safe handling of chemicals used in the plant.
- Prepared reports detailing daily activities related to operation of the utility system.
- Check several areas of tanks for proper incoming and outgoing flow
- Process requests in Maximo to help with PM’s in various areas of the plant
- Wastewater Treatment Plant
Administrative Assistant II
City of South Bend
South Bend
05.2010 - 04.2024
- Answer phone calls regarding facility information.
- Greet walk in customers and process daily transactions on a register.
- Maintain transactions from incoming and outgoing material via the scale.
- Process lab reports for various Wastewater processes to remain IDEM compliant.
- Run monthly reports concerning the volume of material that enters and exits OR
- Head of office operations during land application (check in trucks, assign tags and paperwork, administer instructions, run daily field reports, track daily and hourly trucking)
- Maintain budget expenses while tracking spending on multiple accounts.
- Submit purchase order requests to place orders for maintenance and materials needed for facility.
- Back up supervisor managing the facility operations and employees.
- Responsible for processing applications, interviewing, and training for available positions at the facility
- Complete required training set up for the City.
- Keep secure records of CDL drivers in office and in trucks.
- Process and proofread letters to mail or email.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
- Facilitated communication between different departments within the organization.
Education
Certificate of Completion - Medical Billing and Coding Specialist
Ivy Tech Community College
South Bend, IN06.2009
Associate Degree of Applied Science - Administrative Assistant
Indiana Business College
Lafayette, IN06.2003
Skills
- Administrative assisting
- Customer service
- Data entry accuracy
- Regulatory compliance
- Typing 60 WPM
- Microsoft Office
- Desire to learn and grow
- Fast-paced environment
- Written and verbal communication
- Multi-line switchboard operation
- Management requirements
- Supervision knowledge and understanding
- Team direction
- Continuing education
- CPR/AED Certified
- Scheduling expertise
- Calendar management
References
Available upon request
Timeline
Surgery Procedure Scheduler
Beacon Health System
07.2024 - Current
Utilities Operator
City of South Bend
04.2024 - 07.2025
Administrative Assistant II
City of South Bend
05.2010 - 04.2024
Certificate of Completion - Medical Billing and Coding Specialist
Ivy Tech Community College
Associate Degree of Applied Science - Administrative Assistant
Indiana Business College
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