Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Johnson

Tampa,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Medical Assistant

USF Health YYC
Tampa, FL
01.2020 - Current
  • Answered phones, scheduled appointments, and performed daily patient care via in person or phone. Documenting everything.
  • Maintained accurate medical records in a timely and organized manner through filing, faxing, charting, transcription, and data entry using multiple computer database systems. (Microsoft Office, CANVA, EPIC, HMS, CTLS, SABA, YYC Database, Box)
  • Collaborating with other departments for future projects, outreach events, community events, and clinic goals.
  • Followed policy and protocol with daily, weekly, monthly, quarterly, and annual clinic procedures, reports, inventory, orders, med reconciliation, data entry, and strict deadlines with USF and FDOH.
  • Work closely with the (FDOH) Florida Department Of Health.
  • Collaborated closely with social workers, case managers, physicians, and other healthcare professionals to ensure client success.
  • Maintained updated knowledge through continuing education, meetings, seminars, and trainings.

Supervisor

E-Zee Commercial Cleaning
Tampa, FL
09.2013 - 10.2017
  • Prioritized scheduling and transported employees to job sites.
  • Making sure we have all machines and products needed for the day.
  • Tracked progress and documented daily tasks for proper billing.
  • Demonstrated leadership by jumping in where needed, helping to train others, taking initiative to learning new machines, products, and maintain customer satisfaction.
  • Directed and supervised team of 10 or less employees in daily operations.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals of commercial cleaning.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our performance and services.
  • Performed and documented routine inspections and maintenance services.

Lead CSR

Circle K
Tampa, FL
10.2012 - 08.2013
  • Provided guidance and support to customer service representatives.
  • Shift duties included cashier duties, inventory, stocking, daily shift paperwork, shift change paperwork, cleaning and maintaining store.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register, stock procedures, shift paperwork, and maintenance of equipment.

Education

CCMA - Medical Assisting

Southern Technical College
Tampa, FL
11-2019

GED -

Leary Technical College
Tampa, FL
03-2016

Skills

  • Customer Service
  • Excellent Communication
  • Documentation
  • Collaboration
  • Networking
  • Relationship Building
  • Research
  • Organization and Time Management
  • Dependable and Responsible
  • Microsoft Office
  • Computer Proficiency
  • Professional Telephone Demeanor
  • Multitasking
  • Problem-Solving
  • Data Entry
  • Paperwork Processing
  • Follow-Up Skills
  • Shipping and Receiving Understanding

Timeline

Medical Assistant

USF Health YYC
01.2020 - Current

Supervisor

E-Zee Commercial Cleaning
09.2013 - 10.2017

Lead CSR

Circle K
10.2012 - 08.2013

CCMA - Medical Assisting

Southern Technical College

GED -

Leary Technical College

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