Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Johnson

Tampa,FL

Summary

Dynamic Social Service Director with a proven track record at Laurellwood Post Acute & Rehab, adept at client advocacy and needs assessments. Skilled in leading multidisciplinary teams to enhance service delivery, ensuring compliance with regulations while fostering strong relationships. Recognized for effective communication and problem-solving abilities in high-pressure environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Social Service Director

Laurellwood Post Acute & Rehab
06.2020 - Current
  • Referred families to shelters, legal resources, and educational programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated with mental health professionals to integrate psychological support services into overall care plans.
  • Oversaw compliance with federal, state, and local regulations, ensuring all programs operated within legal frameworks.
  • Led multidisciplinary teams to design and execute comprehensive social services plans, meeting varied needs of community.
  • Provided leadership, guidance and support to staff members.
  • Monitored program performance and outcomes for successful delivery of services.

CNA

Advance Care Center
10.2010 - 06.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.

Education

Bachelors of Gerontology - Gerontology

University of Arizona Global Campus
Ario
01-2022

Skills

  • Written and verbal communication
  • Client needs assessments
  • Client advocacy
  • Interviewing skills
  • Multicultural sensitivity
  • Onsite facility tours
  • Effective customer communication
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Active listening
  • Effective communication
  • Certified in CPR/AED
  • Conflict resolution
  • Social services

Certification

  • CNA certified and CPR

Timeline

Social Service Director

Laurellwood Post Acute & Rehab
06.2020 - Current

CNA

Advance Care Center
10.2010 - 06.2020

Bachelors of Gerontology - Gerontology

University of Arizona Global Campus

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