KIMBERLY JOHNSON
Washington
Summary
Detail oriented Operations Professional with over 10 years of experience managing complex vendor ecosystems, procurement workflows, and stakeholder relationships. Proven track record in strategic sourcing, contract negotiation, and budget oversight for high impact initiatives. Expert at optimizing operational processes and nurturing long term stakeholder relationships to drive organizational profitability and growth.
Overview
14
14
years of professional experience
Work History
Sales Administrator
FERN
Alexandria
11.2023 - 09.2025
- Maintain and audit customer data and sales records within Salesforce to ensure data integrity and compliance with company standards.
- Directly support executive leadership (VP of National Sales) in maintaining documentation and delegating tasks to ensure project milestones are met on schedule.
- Conduct research and compile data for high-level sales reports and presentations within a team grossing over $24 million annually.
Operations Manager
SEEDLESS
Washington
02.2021 - 11.2023
- Directed the end-to-end vendor management lifecycle, including selection, onboarding, and on-site coordination for diverse high-priority B2B and B2C initiatives.
- Achieved significant cost savings through strategic negotiations with suppliers and rigorous budget management.
- Implemented post-initiative evaluations and stakeholder feedback loops to identify operational gaps and drive process improvements.
Events Director
CONGRESSIONAL AVIATION
Washington
06.2019 - 01.2021
- Administered the full procurement cycle, including managing requisition orders, purchase orders, and goods received for specialized services.
- Developed and maintained a strategic database of key clients and outside vendor sources to support long-term business objectives.
- Managed cross-functional teams and logistics for the only privately owned heliport in D.C., driving a 40% increase in traffic during Q1 2020.
Events & Corporate Sales Manager
LADUREE
Washington
10.2018 - 06.2019
- Negotiated and maintained luxury B2B relationships and vendor partnerships to achieve a 30% increase in annual sales revenue.
- Managed tracking of budgets and finances through comprehensive pre- and post-event financial reporting.
Events Manager
SWANA
Silver Spring
01.2012 - 03.2015
- Managed large-scale vendor ecosystems involving over 500 exhibitors and 400 sponsors, ensuring all subcontracted services met performance standards.
- Negotiated complex contracts for hotel, A/V, and BEO services, focusing on favorable terms and business protections.
- Authored Standard Operating Procedures (SOPs) and departmental guides to streamline workflows and improve operational efficiency.
Education
Howard University
Skills
- Vendor management
- Subcontractor onboarding
- Bid and proposal management
- Contract negotiation
- Cost-benefit analysis
- Risk mitigation
- NetSuite expertise
- Podio knowledge
- Asana Knowledge
- Smartsheet proficiency
- Microsoft Office Suite proficiency
- Workflow mapping
- SOP development
- Stakeholder communication
- Performance reporting
- Salesforce management
Core Skills
Vendor Management, Subcontractor Onboarding, Bid & Proposal Management, Contract Negotiation (SPAs), Cost-Benefit Analysis, Risk Mitigation, Salesforce, NetSuite (Knowledge), Podio, Smartsheet (Knowledge), iMIS, Google Analytics, Microsoft Office Suite, Workflow Mapping, SOP Development, Stakeholder Communication, Performance Reporting (QBRs)
Timeline
Sales Administrator
FERN
11.2023 - 09.2025
Operations Manager
SEEDLESS
02.2021 - 11.2023
Events Director
CONGRESSIONAL AVIATION
06.2019 - 01.2021
Events & Corporate Sales Manager
LADUREE
10.2018 - 06.2019
Events Manager
SWANA
01.2012 - 03.2015
Howard University