Self-confident and motivated to exceed expectations. Flexibility with different atmospheres and peers, professional outlook, and quick adaptation in any environment. Able to lead in groups, as well as maintaining professional persona through any situation.
Overview
6
6
years of professional experience
Work History
Receptionist/Budtender
IGS Solutions - Stiiizy
07.2023 - 03.2024
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
Project Site Manager
Fulgent Genetics
01.2021 - 11.2022
Maintained records and logs of work performed and materials and equipment used.
Verified completed projects met approved time, quality and cost estimates.
Created weekly and monthly reports and presentations for management team.
Interviewed, hired and trained new workers.
Monitored, coached and supervised team of 30-35 employees in 2022.
Receptionist
Kallisto Salon & Spa
12.2018 - 01.2021
Kept reception area clean and neat to give visitors positive first impression
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Answered incoming calls daily to schedule appointments
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Brand Ambassador
American Honda Motor Co. Inc.
11.2017 - 09.2018
Met all customer call guidelines including service levels, handle time and productivity
Provided primary customer support to internal and external customers in fast-paced environment
Performed data entry to record call notes, suggestions and questions
Assisted customers with expired Warranty Extensions, Import/Export Inquiries, Radio Codes, Dealership Complaints, Vehicle Emergencies, Accidents/Injuries, and setting up appointments
Senior Claims Adjuster, Early Response Unit at Automobile Club Of Southern CaliforniaSenior Claims Adjuster, Early Response Unit at Automobile Club Of Southern California