Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Jonatan

Walnut,CA

Summary

Self-confident and motivated to exceed expectations. Flexibility with different atmospheres and peers, professional outlook, and quick adaptation in any environment. Able to lead in groups, as well as maintaining professional persona through any situation.

Overview

6
6
years of professional experience

Work History

Receptionist/Budtender

IGS Solutions - Stiiizy
07.2023 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.

Project Site Manager

Fulgent Genetics
01.2021 - 11.2022
  • Maintained records and logs of work performed and materials and equipment used.
  • Verified completed projects met approved time, quality and cost estimates.
  • Created weekly and monthly reports and presentations for management team.
  • Interviewed, hired and trained new workers.
  • Monitored, coached and supervised team of 30-35 employees in 2022.

Receptionist

Kallisto Salon & Spa
12.2018 - 01.2021
  • Kept reception area clean and neat to give visitors positive first impression
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Answered incoming calls daily to schedule appointments
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

Brand Ambassador

American Honda Motor Co. Inc.
11.2017 - 09.2018
  • Met all customer call guidelines including service levels, handle time and productivity
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Performed data entry to record call notes, suggestions and questions
  • Assisted customers with expired Warranty Extensions, Import/Export Inquiries, Radio Codes, Dealership Complaints, Vehicle Emergencies, Accidents/Injuries, and setting up appointments

Education

GED -

Cypress College
Cypress, CA
06-2015

High School Diploma - undefined

Ruben S. Ayala High School
Chino, CA
06-2012

Skills

  • Organization skills
  • Customer Service
  • Microsoft Word, Excel & Powerpoint
  • Scheduling
  • High-volume dining
  • Team Building
  • Telephone etiquette
  • Office administration
  • Cash Handling
  • Mail handling

Timeline

Receptionist/Budtender

IGS Solutions - Stiiizy
07.2023 - 03.2024

Project Site Manager

Fulgent Genetics
01.2021 - 11.2022

Receptionist

Kallisto Salon & Spa
12.2018 - 01.2021

Brand Ambassador

American Honda Motor Co. Inc.
11.2017 - 09.2018

GED -

Cypress College

High School Diploma - undefined

Ruben S. Ayala High School
Kimberly Jonatan