Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Jones

Lithonia,GA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Office Manager/HR

VILLA PALAZZO
03.2021 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations through Excel for the business, ensuring accurate budgeting and timely invoice processing for 300 assisted living residents.
  • Managed staff schedules, adjusting workloads to maximize productivity and meet deadlines for a team of 6 utilizing Smart Links and Pay Velocity.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Administrative Specialist

Sandy Springs Place
09.2019 - 03.2021
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.

Concierge/Receptionist

Sandy Springs Place
08.2017 - 02.2018
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Coordinated daily and weekly schedules and monthly calendar obligations
  • Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Education

Bachelor of Science - Criminal Justice

AIU American Intercontinental University

Diploma - CNA

Covenant C.N.A School
Atlanta, GA
2014

Skills

  • Microsoft Office: Excel, Powerpoint, Word
  • Payroll and budgeting: Smart Links and Pay Velocity
  • Human Resources Management: Yardi and Workday
  • Deadline Management
  • Account Reconciliation
  • Staff Training and Development
  • Office Administration and Management
  • Credit and collections
  • Records Management
  • Relationship Building
  • Business operations management
  • Onboarding and Orientation

Certification

  • CPR Certification

Timeline

Business Office Manager/HR

VILLA PALAZZO
03.2021 - Current

Administrative Specialist

Sandy Springs Place
09.2019 - 03.2021

Concierge/Receptionist

Sandy Springs Place
08.2017 - 02.2018

Bachelor of Science - Criminal Justice

AIU American Intercontinental University

Diploma - CNA

Covenant C.N.A School

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Kimberly Jones