Summary
Overview
Work History
Education
Skills
HIPPA Compliance Training
Timeline
Generic

Kimberly Jones Lee

Harrison,TN

Summary

Dynamic professional with extensive experience at Advocate Good Samaritan Hospital, excelling in electronic medical records, scheduling and data analysis. Proven ability to resolve complex issues and enhance operational efficiency through effective communication and problem-solving. Adept at policy development and technical support, consistently achieving service goals while fostering team collaboration.

Overview

23
23
years of professional experience

Work History

OP Scheduler, Pre Authorization & EMR Specialist

Advocate Good Samaritan Hospital
Downers Grove, IL
08.2014 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Created training materials for new hires on the company's procedures and policies.
  • Provided technical support for users experiencing difficulties with software applications, policy development, procedure development, troubleshooting, and interaction with vendor support services.
  • policy development, procedure development, troubleshooting, interaction with vendor support services.

Senior Loan Processor

Chase Bank
Downers Grove, IL
06.2002 - 12.2013
  • Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
  • Collaborated closely with underwriters when reviewing files for final approval.
  • Assisted in the preparation of loan closing documents and coordinated with closing agents.
  • Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
  • Presented loan and repayment schedules to customers.
  • Maintained complete confidentiality of submitted information according to release guidelines.
  • Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.

Education

Bachelor of Science - Business Administration

Lewis University
Romeoville, IL
12-2017

Associate of Applied Science -

Joliet Junior College
Joliet, IL
08-2015

Skills

  • Electronic medical records
  • Data analysis
  • Inventory management
  • Technical support
  • Policy development
  • System testing
  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Business administration
  • Telephone etiquette
  • Analytical thinking
  • Problem-solving

HIPPA Compliance Training

  • HIPPA Compliance Training

Timeline

OP Scheduler, Pre Authorization & EMR Specialist

Advocate Good Samaritan Hospital
08.2014 - Current

Senior Loan Processor

Chase Bank
06.2002 - 12.2013

Bachelor of Science - Business Administration

Lewis University

Associate of Applied Science -

Joliet Junior College

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Kimberly Jones Lee