Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Jones

Grand Island,FL

Summary

Dynamic and detail-oriented professional with a proven track record at Dollar Tree, excelling in freight processing and workplace safety. Recognized for enhancing warehouse efficiency through effective team collaboration and meticulous quality assurance. Adept at heavy lifting and committed to maintaining high standards, ensuring optimal operations and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Freight Team Associate

Dollar Tree
10.2022 - Current
  • Lifted and moved items weighing [Number] pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
  • Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
  • Kept [Type] work areas neat and tidy by removing paper, trash and debris and sweeping floors.
  • Complied with company and legal requirements to maintain safe working environment.
  • Minimized shipment errors by conducting thorough quality control checks during packing stages.
  • Conducted regular inspections all equipment/tools used staff members ensuring maintained optimal working condition preventing potential accidents injuries.
  • Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Verified and noted count and condition of cargo received.
  • Inspected freight for any damage or faults prior to loading.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Housekeeping Room Attendant

Hampton Inn By Hilton
01.2020 - 01.2021
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.

Housekeeping Room Attendant

Hampton Inn By Hilton
05.2019 - 12.2019
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Responded to requests from patrons for linens and toiletries.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
  • Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
  • Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
  • Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
  • Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
  • Improved team performance by sharing best practices and cleaning tips with new staff members.
  • Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
  • Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
  • Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
  • Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
  • Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
  • Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
  • Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.
  • Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
  • Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
  • Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
  • Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
  • Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
  • Changed bed linens and collected soiled linens for cleaning.
  • Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
  • Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Handled requests for extra linens, toiletries and other supplies.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.
  • Sorted, laundered and put away various laundry items.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Returned emptied garbage receptacles to proper locations.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.

Education

Academic Math/science

Ligonier Valley
Ligonier, PA
06-1990

Skills

  • Heavy lifting
  • Pallet jack operation
  • Workplace cleanliness
  • Warehouse safety
  • Shipping and receiving
  • Stock rotation
  • Loading and unloading
  • Handheld scanners
  • Freight processing
  • Hand-eye coordination
  • Shipment inspection
  • Package labeling
  • Zoning and stocking
  • Truck loading and unloading
  • Warehouse goods transportation
  • Freight tracking
  • Trailer unloading
  • Able to lift [number] lbs
  • Relationship building
  • Team collaboration
  • Lifting and sorting
  • Willing to learn
  • Decision-making
  • Critical thinking
  • Protective equipment use
  • Work Planning and Prioritization
  • Inventory organization
  • Attention to detail
  • Damage prevention
  • Health and safety compliance
  • Quality assessment and assurance
  • Problem-solving
  • Product verification
  • OSHA compliance
  • Physical strength and stamina

Timeline

Freight Team Associate

Dollar Tree
10.2022 - Current

Housekeeping Room Attendant

Hampton Inn By Hilton
01.2020 - 01.2021

Housekeeping Room Attendant

Hampton Inn By Hilton
05.2019 - 12.2019

Academic Math/science

Ligonier Valley

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Kimberly Jones