KIMBERLY JUNG
Albany,GA
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
9
9
years of professional experience
Work History
Housekeeper
Hilton Garden Inn Hotel
10.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Manager/Cashier
Hardees
01.2022 - 10.2023
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Received and processed customer payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Led cashiers and associates in providing thoughtful customer service.
Stocker/Front Cashier
Walmart
05.2019 - 01.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
Manager/Cashier
Hardees
02.2015 - 04.2019
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Received and processed customer payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Led cashiers and associates in providing thoughtful customer service.
Education
No Degree -
Doughtery High School
1800 Pearce AveSkills
- Cleaning Techniques
- Guest Relations
- Customer Service
- Residential Cleaning
- Supply Inventory Management
- Restroom Detailing
- Teamwork
- Health and Safety Compliance
- Hazardous Chemical Training
Timeline
Housekeeper
Hilton Garden Inn Hotel
10.2023 - Current
Manager/Cashier
Hardees
01.2022 - 10.2023
Stocker/Front Cashier
Walmart
05.2019 - 01.2022
Manager/Cashier
Hardees
02.2015 - 04.2019
No Degree -
Doughtery High School
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