Summary
Work History
Education
Skills
Certification
Timeline
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Kimberly Kavala

Kimberly Kavala

Decatur,Michigan

Summary

Inspirational leader with a passion for leveraging talent, leadership, and culture to drive measurable business impact. Track record of building a function from the ground up, developing an effective strategy and then executing in a pragmatic manner. Extensive experience leading through times of change and ambiguity, including mergers and acquisitions and/or organizational transformations.

Work History

Head of Inclusion & Diversity and Global Learning

Whirlpool Corporation
01.2022 - Current
  • Leading change management efforts for enterprise-wide transformation and organizational effectiveness initiative
  • Leading global inclusion and diversity strategy and practices; with adaptations as needed in the U.S
  • During a challenging sociopolitical climate; increased diverse representation by two to three percentage points in 18 months for all demographics measured
  • Overseeing 16 work streams within Whirlpool's Racial Equality Pledge and 20 employee resource groups
  • Integrated inclusion and diversity practices in all HR and talent practices (including talent acquisition, talent management, performance management, talent retention, learning and development, and employee listening and engagement, etc.).

Head of Global Learning

Whirlpool Corporation
01.2020 - Current
  • Established global leadership development strategy from first-time people leader development through executive development, driving increased executive engagement and 35 - 50% increase in manager's assessment of first-time people leaders' capabilities
  • Socialized new learning experience platform and leveraged technology to build a stronger culture of learning
  • Implemented skills assessment and skill building framework for engineering team.

Senior Vice President, Learning and Development

Aspen Dental Management, Inc.
01.2019 - 01.2020
  • Transformed and matured the learning organization; accelerated business results through learning
  • Led learning transformation to ensure that learning efforts are strategically aligned to organizational priorities and contributing to business metrics; realigned people, processes and systems accordingly
  • Overhauled doctor development roadmap, ensuring clinical and leadership development throughout each stage of a doctor's career; increased individual doctor production by $400/day
  • Led through the unique learning challenges brought on by the COVID-19 pandemic in a healthcare organization; quickly turned around health and safety training, transformed all learning to a virtual format, and transitioned the organization to new ways of working
  • Led the development and implementation of dental implant training for all doctors, hygienists, lab technicians and office staff
  • Modernized the learning experience through introduction of an AI-powered learning platform, social learning and virtual reality based training.

Vice President, Global Learning and Talent Development

Assurant, Inc.
01.2015 - 01.2019
  • Led talent management, learning and development, diversity and inclusion to accelerate business objectives for all areas of the business including corporate, manufacturing, and call centers
  • Redesigned talent management and performance management processes
  • Established enterprise leadership strategy, 'Role of the Assurant Leader,' and designed and implemented a comprehensive learning roadmap (eight new programs) to support the cultural imperative and strengthen the leadership pipeline
  • Stood up first ever diversity and inclusion strategy, including participation in the CEO Action for Diversity & Inclusion, employee groups, and training
  • Led learning transformation to ensure learning efforts are strategically aligned to the business, performance-based, and accountable to business metrics and measures; realigned team structure, roles and processes accordingly
  • Created and implemented a change management and training strategy to support significant call center transformation effort (process, system and role changes for 4,000 employees); quality score goals were exceeded 30, 90 days post-training
  • Earned Training Top 125 companies list for 2018 (#34), 2017 Brandon Hall Award for 'Best Learning Program Supporting a Change Transformation Business Strategy,' 2017 Stevie Award for 'Customer Service Training Team of the Year.'

Director, Global Talent Management and Leadership Institute

McDonald's Corporation
01.2012 - 01.2015
  • Led development efforts for top global leaders to advance the organization's talent and succession plan
  • Partnered cross-functionally to (a) redefine the technical training strategy, structure and processes, and (b) redefine compensation strategy and restructure compensation frameworks
  • Oversaw development for enterprise-level leaders
  • Restructured existing leadership development curricula to ensure ongoing development versus 'one-time event.' Coached high potential and new-to-role executives; facilitated leadership programs.

Vice President, Talent Management, Leadership and Organizational Development

PNC Financial Services Group, Inc.
01.2010 - 01.2012
  • Created and led corporate leadership and organizational development function; established talent strategy and processes
  • Led organization through restructure of job families, role profiles, career maps, and compensation structures to gain efficiency and support a focus on talent management
  • Created standardized change management and cultural integration approach for mergers/acquisitions; implemented with six acquisitions
  • Created organization's first ever enterprise-focused leadership development function, establishing the strategy, team, processes and procedures; supported over 7,000 people leaders
  • Consulted with business leaders to understand and fulfill on development needs; ensured that talent, leadership and organizational development efforts were directly tied to business objectives.

Vice President, PNC University

PNC Financial Services Group, Inc.
01.2007 - 01.2010
  • Led learning solutions function; Created and executed on M&A training, change management and cultural integration strategies
  • Reorganized instructional design team, implemented scalable and efficient processes and procedures for high volume (598 curricula and 9,000+ hours of new instruction in one year), and met or exceeded all defined business goals
  • Led overall integration training and change management efforts for three bank acquisitions, contributing to financial results and employee engagement results that exceeded expectations
  • Managed all external vendor relationships and $40M training budget
  • Awarded two nationally recognized 'metrics and measurements' awards and two 'best training initiative' awards; celebrated broader team's Training Top 125 award four consecutive years while a member of the senior training team.

Education

M.Ed., Adult Education -

Penn State University

B.A., Mathematics -

Edinboro University of Pennsylvania

Skills

Change Management

Coaching & Mentorship

Diversity, Equity & Inclusion

Leadership Development

Mergers & Acquisitions

Performance Management

Talent Development

Talent Management

Organizational Effectiveness

Workplace Culture

Certification

  • Diversity, Equity and Inclusion Certificate, University of South Florida
  • Graduate Certificate in Distance (Remote) Education, Penn State University
  • Secondary Education Instructional Certificate (Commonwealth of Pennsylvania), Edinboro University of Pennsylvania
  • Assessment Tools: Birkman, DiSC, Hogan, Leadership Circle

Timeline

Head of Inclusion & Diversity and Global Learning

Whirlpool Corporation
01.2022 - Current

Head of Global Learning

Whirlpool Corporation
01.2020 - Current

Senior Vice President, Learning and Development

Aspen Dental Management, Inc.
01.2019 - 01.2020

Vice President, Global Learning and Talent Development

Assurant, Inc.
01.2015 - 01.2019

Director, Global Talent Management and Leadership Institute

McDonald's Corporation
01.2012 - 01.2015

Vice President, Talent Management, Leadership and Organizational Development

PNC Financial Services Group, Inc.
01.2010 - 01.2012

Vice President, PNC University

PNC Financial Services Group, Inc.
01.2007 - 01.2010

M.Ed., Adult Education -

Penn State University

B.A., Mathematics -

Edinboro University of Pennsylvania

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Kimberly Kavala