Kimberly Kelley

Managed confidentiality of client correspondence with executive leadership and Tenant Commands.

Maintained staff calendars and coordinated logistics for meetings and conferences.

Provided guidance to staff on administrative procedures, assisting in problem-solving within established guidelines.

Utilized office automation software to produce complex documents, including graphics and formatted tables.

Supported Family Advocacy Program by administering clinical case management for domestic violence and child abuse issues.

Conducted follow-ups to ensure needs of inquirers were addressed by appropriate staff or agencies.

Communicated effectively with clients to gather information and clarify agency procedures and regulations.

Coordinated Incident Determination Committee meetings, ensuring accurate presentation of client information.

Served as primary contact for members, contractors, vendors, and public, managing phones, emails, and walk-ins professionally.

Supported daily office operations by filing, organizing supplies, and maintaining welcoming workspace.

Assisted new member onboarding, renewals, and updates using KCBEX database while ensuring confidentiality of sensitive information.

Drafted and proofread correspondence, reports, flyers, and newsletters for KCBEX events and communications.

Coordinated event logistics for training sessions, golf tournaments, and member mixers, handling registrations and communications.

Managed executive calendars, scheduled meetings, and prepared agendas and minutes for board and committee gatherings.

Maintained organized records of membership files, insurance certificates, contracts, licenses, and bid postings.

Processed invoices, dues, and event payments using QuickBooks; tracked transactions and supported financial reporting efforts.

Managed day-to-day office operations for supervisors, including schedules, travel arrangements, and meeting logistics.

Coordinated official travel for agents and law enforcement personnel, ensuring compliance with federal travel regulations.

Acted as liaison between supervisor and internal/external stakeholders, facilitating communication with high-ranking officials.

Requested and tracked office supplies using government procurement systems while maintaining administrative budgets.

Composed, proofread, and finalized official documents, ensuring proper format and tone for correspondence.

Reviewed outgoing correspondence for grammar accuracy and policy compliance; managed incoming correspondence tracking.

Scheduled appointments for supervisors, resolving conflicts and preparing leaders with necessary briefings in advance.

Organized meetings by preparing agendas, taking minutes, and distributing action items to participants.