James McCray
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Ramp Agent
Swissport
01.2024 - Current
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Guided aircraft into and out of parking positions using hand signals.
Driver
DO & CO Catering (JetBlue)
11.2021 - 01.2024
- Delivered nourishment to passengers on time and in good condition.
- Loaded and secured trucks to avoid damage to cuisine during delivery.
- Developed and maintained professionalism between customer and company.
- Stayed in constant communication with dispatcher to quickly respond to flight catering needs.
- Used excellent listening and problem-solving skills to work with flight attendants and quickly resolve concerns.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Education
High School Diploma -
Queens Preparatory Academy
Springfield Gardens, NY06.2012
Skills
- Aircraft Safety Checks
- Equipment Inspection
- Heavy Lifting
- Cargo Handling
- Truck Driving
- Protective Equipment Use
Timeline
Ramp Agent
Swissport
01.2024 - Current
Driver
DO & CO Catering (JetBlue)
11.2021 - 01.2024
High School Diploma -
Queens Preparatory Academy