Kimberly Kerr
Wichita,KS
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at Cracker Barrel to enhance guest experiences through efficient multitasking and seamless service. My dedication to guest engagement and training new hires underscores my strong work ethic and commitment to excellence, driving significant improvements in service quality and team performance. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server
Cracker Barrel
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
The Chicken Coop
09.2018 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Legends Bar and Grill
03.2015 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma - General Studies
Stanton County High
Johnson, KS05.1999
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Cracker Barrel
03.2023 - Current
Server
The Chicken Coop
09.2018 - 09.2020
Server
Legends Bar and Grill
03.2015 - 08.2018
High School Diploma - General Studies
Stanton County High
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