Kimberly Keys
BEAUMONT,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in management, direct patient care, triage and care coordination in a fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families
Overview
17
17
years of professional experience
Work History
RN Supervisor/ADON
Harbor Hospice House
Beaumont, TX
01.2018 - Current
- Reviewed and completed admission and discharge assessments.
- Hired, trained, and supervised nursing unit team members, facilitated professional growth of subordinates and modeled effective and compassionate nursing techniques.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Recruited, hired and trained new medical and facility staff.
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Developed and implemented policies to ensure the safety and well-being of patients, their families, and staff members.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Explained policies, procedures and services to patients.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Developed strategies for reducing costs without compromising the quality of patient care services offered.
- Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
- Leveraged ERX and Matrix Care skills to input and compile data gathered from various sources.
- Planned and completed group projects, working smoothly with others.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Assisted with onboarding of new nurses by providing orientation materials and training sessions.
- Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
- Liaised between patients and families by providing health information and addressing questions and concerns.
- Managed recruitment process for new nursing staff, including interviewing and orientation.
- Reviewed incident reports involving nursing staff members for accuracy and completeness.
- Investigated complaints from patients or families regarding quality of care issues.
- Developed, implemented and adjusted patient care plans in response to new symptoms or developments.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Monitored fiscal and resource management, coordinated supply and equipment purchases and reviewed time and attendance records periodically.
Emergency Room Registered Nurse
The Medical Center of Southeast Texas
Port Arthur, TX
07.2018 - 12.2019
- Answered patient questions and provided take-home materials for further information.
- Responded quickly to codes and coordinated efficient and skilled care.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Reviewed laboratory results promptly for accuracy and followed up on abnormal findings with physicians.
- Monitored vital signs and other indicators of patient health status.
- Performed diagnostic tests such as EKGs or lab work according to physician orders.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
Licensed Practical Nurse
Harbor Hospice
Beaumont, TX
07.2007 - 01.2018
- Communicated with patients with compassion while keeping medical information private.
- Administered medications and therapies in accordance with physicians orders.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
Education
Bachelor of Science - Nursing
Lamar University
Beaumont, TX12-2020
Associate of Applied Science -
Lamar State College - Orange
Orange, TX12-2017
LVN Certificate -
Lamar State College - Port Arthur
Port Arthur, TX08-2004
Skills
- Hospice and Palliative Care
- Critical Care
- Acute/Chronic disease management
Timeline
Emergency Room Registered Nurse
The Medical Center of Southeast Texas
07.2018 - 12.2019
RN Supervisor/ADON
Harbor Hospice House
01.2018 - Current
Licensed Practical Nurse
Harbor Hospice
07.2007 - 01.2018
Bachelor of Science - Nursing
Lamar University
Associate of Applied Science -
Lamar State College - Orange
LVN Certificate -
Lamar State College - Port Arthur
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