Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Certification
Dance, voice, theatre, arts & crafts and working with plants.
Work Availability
Timeline
OperationsManager

Kimberly Killian

Registered Nurse
Lakeland,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Hardworking and committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

RN Clinical Director

ConfiCare Home Health Solutions
03.2011 - 09.2011
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Managed care from admission to discharge.
  • Served as liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in field of nursing.
  • Devised individualized care plans tailored to ea unique situation, optimizing clinical outcomes.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Mentored staff members through professional development opportunities, fostering culture of continuous learning and growth.
  • Cultivated positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
  • Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
  • Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Collaborated with physicians and other healthcare professionals to develop comprehensive patient treatment plans.
  • Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
  • Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Promoted safe working environment for staff by enforcing strict adherence to safety protocols and addressing potential hazards promptly.
  • Coordinated with external partners such as insurance companies, pharmaceutical representatives, and referral sources to ensure continuity of care for patients.
  • Collaborated with healthcare professionals to design patient-centered care plans, improving patient recovery rates and satisfaction.
  • Led interdisciplinary teams to integrate innovative treatment modalities, elevating patient outcomes.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

RN Patient Care Supervisor

BayCare Home Health
07.2009 - 03.2011
  • Please see above (RN Clinical Director) for job duties.

RN Case Manager

Interim Home Health
06.2009 - 07.2009
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Served as key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in care process.
  • Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
  • Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
  • Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
  • Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
  • Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Mentored new nursing staff, facilitating faster learning curve and increased overall team efficiency.
  • Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
  • Developed strong relationships with patients and their families, providing support and education on health management.
  • Boosted patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
  • Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
  • Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
  • Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
  • Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
  • Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
  • Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Managed patients recovering from medical or surgical procedures.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Monitored patient reactions after administering medications and IV therapies.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conducted comprehensive assessments of patient needs to inform effective care planning.

Director of Clinical Services

ConfiCare Home Health Solutions
07.2007 - 06.2009
  • Please see above RN Clinical Director for job duties.

RN Emergency Department, ICU Float

Bartow Regional Medical Center
01.2006 - 03.2007
  • Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.
  • Assisted physicians with complex diagnostic procedures, including lumbar punctures, central line placements, chest tube insertion, among others.
  • Administered medications safely and accurately, adhering to established protocols and procedures.
  • Participated in quality improvement initiatives aimed at enhancing patient safety, satisfaction, and overall Emergency Department efficiency.
  • Maintained strict adherence to infection control protocols, contributing to safe and clean work environment for patients and staff.
  • Enhanced patient outcomes by providing high-quality, compassionate care in fast-paced emergency department setting.
  • Provided emotional support to patients experiencing trauma or medical emergencies, ensuring positive and compassionate environment.
  • Acted as patient advocate by effectively communicating their needs to healthcare team and ensuring appropriate follow-up care was arranged.
  • Demonstrated proficiency in performing emergency procedures such as wound care, IV insertion, ECG interpretation, and life-saving interventions following ACLS guidelines.
  • Streamlined triage processes for efficient patient assessment and prioritization of care needs.
  • Managed multiple priorities simultaneously while delivering exceptional nursing care in busy 24/7 Emergency Department setting.
  • Maintained accurate documentation and communicated efficiently with physicians, ensuring timely diagnoses and treatment interventions.
  • Contributed to reduced readmission rates through effective discharge planning and thorough patient education on self-care techniques.
  • Improved patient safety by consistently monitoring vital signs, recognizing changes in status, and initiating appropriate interventions.
  • Utilized strong critical thinking skills to rapidly assess patients'' conditions during high-stress situations while remaining calm under pressure.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Educated family members and caregivers on patient care instructions.
  • Delivered important IV and venous medications to control symptoms and provide effective treatments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

RN Emergency Department

Heart of Florida Hospital
09.2005 - 01.2006
  • See above RN Emergency Department for job duties.

RN: Emergency Dept, SICU, MICU, Med Surg

Supplemental Health Care (Nursing Staffing Agency)
02.2005 - 09.2005
  • See above RN Emergency Department for RN job duties.

RN Case Manager, Emergency Dept, SICU, MICU, Acute

Maxim Healthcare Service
07.2003 - 02.2005
  • See above RN Case Manager for job duties.
  • See above RN Emergency Department for job duties.

Telephonic RN Case Manager Worker's Comp

Summit Consulting
12.2002 - 04.2003
  • See above Case Manager job duties.

RN Emergency Department

Winter Haven Hospital
09.2002 - 12.2002
  • See above RN Emergency Department for job duties.

RN Case Manager

Maxim Healthcare Service (Nursing Staffing Agency)
05.2001 - 09.2002
  • Please see above RN Case Manager for RN job duties.

RN Emergency Dept, SICU, MICU, Med Surg

Intelistaf Health Care (Nursing Staffing Agency)
05.2001 - 09.2002
  • Please see above RN Emergency Department for RN job duties.

RN ENT Office, Surgical First Assist, PCU, Float

Gessler Clinic, P.A.
07.1997 - 05.2001
  • Please see above RN Emergency Department for RN duties.

RN ENT Office, Surgical First Assistant, PCU

Barranco, Briggs, Rooney & Lyle, P.A.
11.1995 - 07.1997
  • Please see above RN Emergency Department for RN job duties.

RN Operating Room Circulator, SICU

Winter Haven Hospital
04.1995 - 11.1995
  • Please see above RN Emergency Department for RN job duties.
  • Ensured optimal patient care by continuously monitoring vital signs during surgery and promptly addressing any concerns.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Prepped operating rooms to comply with environmental asepsis standards.
  • Managed patients recovering from medical or surgical procedures.
  • Reduced risk of infection by maintaining a sterile operating room and assisting in proper surgical instrument handling.
  • Increased efficiency in the operating room by anticipating surgeon needs during procedures and providing timely assistance.
  • Maintained accurate counts of sponges, needles, and instruments throughout surgery to prevent any retained items postoperatively.
  • Assisted physicians in operating room by providing necessary supplies and equipment.

RN (CCU) Coronary Care Unit

Lakeland Regional Medical Center
12.1993 - 04.1995
  • Please see above RN Emergency Department for RN job duties.

RN Intern – Cardiology Group

Clark & Daughtrey Medical Group
11.1992 - 12.1993
  • I worked in the Coronary Department of the clinic where I input medical information, scheduled appointments and assisted physicians in office visit procedures.

RN Intern – Oncology

Lakeland Regional Medical Center
05.1992 - 11.1992
  • I worked beside credentialed RN learning all about patient care in hospital setting.

Education

Certificate - Medical Transcription

U.S. Career Institute
Tampa, FL
04.2016

Associate of Science - Nursing

Polk Community College
Winter Haven, FL
12.1993

Nursing

Santa Fe Community College
Gainesville, FL
08.1987

Performance Arts

University of Florida
Gainesville, FL
05.1987

Dance

Florida State University
Tallahassee, FL
12.1983

High School Diploma -

Lakeland Senior High School
Lakeland, FL
06.1983

Core Studies and Dance

Florida Southern College
Lakeland, FL
06.1983

Skills

  • IV therapy
  • Phlebotomy
  • Medical Transcription
  • Knowledge of medical terminology, anatomy and physiology
  • Proficient use of correct grammar, spelling and punctuation
  • Medical Coding
  • Typing skills of 50 wpm
  • Microsoft Office and Word, Internet and Search Engines
  • Basic Life Support
  • Clinical judgment
  • Compassion and Empathy
  • Discharge Planning
  • Geriatric Care
  • Nursing Informatics
  • Medication and IV administration
  • Direct Patient Care
  • Patient Assessment
  • Patient education and counseling
  • Team Coordination
  • Strong Clinical Judgment
  • Patient Monitoring
  • Precepting
  • Staff Supervision
  • Infection control measures
  • Licensed RN
  • Care Plan Development
  • Patient Management
  • Professional Bedside Manner
  • Case Management
  • Patient Evaluation
  • High level of autonomy
  • Complex Problem-Solving
  • Patient and family advocacy
  • Wound Care
  • Emotional awareness
  • Family Education
  • Chronic Disease Management
  • Cardiac Care
  • Intravenous therapy
  • Long-Term Care
  • Acute care expertise
  • ADL Assistance
  • Diabetes management
  • Vaccine administration
  • Feeding pumps understanding
  • Taking vitals
  • Telemetry monitoring
  • Emergency Care
  • Emergency Response
  • Tracheostomy Care
  • Critical Care
  • Emergency Procedures
  • Performing EKGs
  • Medical evaluation
  • Managing deadlines
  • Patient Discharge
  • IV setup
  • Family advocacy
  • Evaluations
  • Lab result interpretation
  • Home care
  • Treatment Planning
  • Collecting vitals
  • Proper catheter insertion/removal
  • Preventive health
  • Palliative care awareness
  • Maintaining privacy
  • Procedure preparations
  • Oxygen saturation standards
  • Data Collection
  • Coordinating referrals
  • Medical Records Management
  • Health screening
  • Home Health Care
  • Chart updating
  • Medical assessment
  • Emotional Intelligence
  • Personal care needs
  • Intake and discharge
  • Relationship Building
  • Health and wellness expertise
  • Insulin medication assistance
  • Patient Relations
  • Diabetes and nutrition education
  • Call triaging
  • Medical Recordkeeping
  • HIPAA Education

Leadership Experience

As a Supervisor and Director of Nursing, I directed all clinical operations of home health patient care – skilled nursing, physical therapy, occupational therapy, social workers, certified nursing assistants; reviewed all POCs, 485's & Oasis; reviewed intake of referral information for medical necessity; medical coding; made sure HHRG scores were appropriate per Medicare guidelines; hired and trained all new personnel. Also, in these positions, I handled hundreds of phone conversations with patients and/or caregivers. During these calls, I was performing telephonic triage, making life altering decisions regarding the patient's care and/or providing nursing care instruction. I reviewed written MD orders or took over the phone MD orders, implemented them into the patients' individual charts and contacted the nurses involved with caring for the patients informing them of any changes in patient care. If the nurses needed to contact the doctor in charge of the patient they were caring for, I would be the one to contact the doctor for them. I would relay the message to the doctor, take any orders, again, implement the orders into the patient's chart and contact the nurses with the change in patient care, thus saving the nurses time in the field. I also handled the nurses schedule in the field. I scheduled which nurse visited which patient. If there was a problem and a nurse could not see a patient, I would find a nurse to cover or I would see the patient myself.

Communication Skills

I have excellent communication and customer service skills, strong organizational skills with high attention to detail. As an R.N., I must be able to communicate with physicians, nurses, patients, patient's families, insurance companies, etc., all of whom have different personalities and temperaments. It is essential for me to be able to communicate with all different genres of healthcare professionals and patients/family to accomplish missions in a timely manner and increase continuity of care with as little stress as possible on everyone involved.

References

Available upon request.

Certification

  • Licensed RN - Current , RN 2803008
  • BLS - Adult, Child and Infant & First Aid
  • ACLS - expired, need to renew.
  • PALs - expired, need to renew.

Dance, voice, theatre, arts & crafts and working with plants.

I was a dancer (tap, jazz and ballet) for a total of 28 years. 18 of those years I was also a dance instructor and choreographer. I have been involved with theatre and voice since I was young as well. I was a dance and performance major in college, where I performed on a regular basis. I then started performing professionally at Walt Disney World, Busch Gardens, Cypress Gardens - where I was also trained to water ski - and Sea World. I then made the decision to go to nursing school due to my love of helping others. In my spare time, I enjoy the calming effects of arts & crafts and working with my plants and flowers.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

RN Clinical Director

ConfiCare Home Health Solutions
03.2011 - 09.2011

RN Patient Care Supervisor

BayCare Home Health
07.2009 - 03.2011

RN Case Manager

Interim Home Health
06.2009 - 07.2009

Director of Clinical Services

ConfiCare Home Health Solutions
07.2007 - 06.2009

RN Emergency Department, ICU Float

Bartow Regional Medical Center
01.2006 - 03.2007

RN Emergency Department

Heart of Florida Hospital
09.2005 - 01.2006

RN: Emergency Dept, SICU, MICU, Med Surg

Supplemental Health Care (Nursing Staffing Agency)
02.2005 - 09.2005

RN Case Manager, Emergency Dept, SICU, MICU, Acute

Maxim Healthcare Service
07.2003 - 02.2005

Telephonic RN Case Manager Worker's Comp

Summit Consulting
12.2002 - 04.2003

RN Emergency Department

Winter Haven Hospital
09.2002 - 12.2002

RN Case Manager

Maxim Healthcare Service (Nursing Staffing Agency)
05.2001 - 09.2002

RN Emergency Dept, SICU, MICU, Med Surg

Intelistaf Health Care (Nursing Staffing Agency)
05.2001 - 09.2002

RN ENT Office, Surgical First Assist, PCU, Float

Gessler Clinic, P.A.
07.1997 - 05.2001

RN ENT Office, Surgical First Assistant, PCU

Barranco, Briggs, Rooney & Lyle, P.A.
11.1995 - 07.1997

RN Operating Room Circulator, SICU

Winter Haven Hospital
04.1995 - 11.1995

RN (CCU) Coronary Care Unit

Lakeland Regional Medical Center
12.1993 - 04.1995

RN Intern – Cardiology Group

Clark & Daughtrey Medical Group
11.1992 - 12.1993

RN Intern – Oncology

Lakeland Regional Medical Center
05.1992 - 11.1992

Certificate - Medical Transcription

U.S. Career Institute

Associate of Science - Nursing

Polk Community College

Nursing

Santa Fe Community College

Performance Arts

University of Florida

Dance

Florida State University

High School Diploma -

Lakeland Senior High School

Core Studies and Dance

Florida Southern College

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Kimberly KillianRegistered Nurse